Marcy Thelisma
Orlando,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.Known for high productivity and efficient task completion. Specialized in time management, client relationship building,Excel in communication, teamwork, and adaptability, ensuring seamless collaboration and project success.
Overview
1
1
year of professional experience
Work History
Revenue Associate
Crayola Experience
Orlando, FL
07.2023 - Current
- Assisted customers with selecting items and answering questions about products.
- Performed cash register functions accurately and efficiently.
- Built relationships with customers by providing friendly customer service.
- Organized store by returning merchandise to proper areas and restocked displays.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Cleaned shelves, counters and tables to maintain organized store.
- Greeted customers to determine wants or needs.
- Provided customer service support for inquiries, complaints, and returns.
- Described merchandise and explained use, operation and care.
- Answered store and merchandise questions and led customers to wanted items.
Party Host
Monkey Joes
Orlando, FL
02.2023 - 07.2023
- Greeted guests and provided them with party information
- Set up tables, chairs, linens, china, glassware, silverware for events according to customer specifications.
- Ensured that all areas of the venue were kept clean throughout the duration of the party.
- Provided support to guests during the event including answering questions and addressing any concerns.
- Handled payments made by customers for services rendered during parties.
- Answered customers' questions about hours, seating, current wait time and other information.
Education
High School Diploma -
Oak Ridge High School
Orlando, FL05-2023
Associate of Science - Dental Hygiene
Valencia College
Orlando, FLSkills
- Cash Handling
- Upselling
- Retail Sales
- Stock replenishment
- Teamwork
- Computer Skills
- Strategic planning and execution
- Teamwork and Collaboration
- Positive Attitude
- Stocking and Receiving
- Verbal/written communication
- POS System Operation
- Multi-tasking strength
- Exceptional customer service
- Attention to Detail
- Product Knowledge
- FLUENT IN Haitian creole ,French, English
Languages
English
Full Professional
French
Native/ Bilingual
Haitian creole
Native/ Bilingual
Affiliations
- Taekwondo
- Orchestra
Accomplishments
- AP French
- Honors marine science .
Timeline
Revenue Associate
Crayola Experience
07.2023 - Current
Party Host
Monkey Joes
02.2023 - 07.2023
High School Diploma -
Oak Ridge High School
Associate of Science - Dental Hygiene
Valencia College
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