Marcy Thelisma
Orlando,FL
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Crayola Experience
Orlando, FL
03.2023 - Current
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Verified that all coupons were valid prior to processing them into the system.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
Party Host
Monkey Joes
Orlando, FL
12.2022 - 03.2023
- Greeted guests and provided them with party information.
- Organized seating arrangements, decorations, and food supplies.
- Provided support to guests during the event including answering questions and addressing any concerns.
- Coordinated catering services from outside vendors.
- Ensured that all areas of the venue were kept clean throughout the duration of the party.
- Collected feedback from guests regarding their experience at the event.
- Maintained records of attendance, guest list, and other relevant details about each event hosted.
- Created an atmosphere conducive to having fun by engaging with guests in conversation or activities.
- Set up tables, chairs, linens, china, glassware, silverware for events according to customer specifications.
- Responsible for ensuring all safety regulations were adhered to while hosting parties.
- Handled payments made by customers for services rendered during parties.
- Answered customers' questions about hours, seating, current wait time and other information.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Answered telephone to provide dining information and take reservations.
Education
Associate of Science - Dental Hygiene
Valencia College
Orlando, FL05-2027
High School Diploma -
Oak Ridge High School
Orlando, FL05-2023
Skills
- Guest Services
- Order coordination
- Check processing
- Cash Handling
- Merchandise Restocking
- Customer Complaint Resolution
- Catering Coordination
- Reservation setting
- Special Request Accommodations
- Menu presentation
- Venue Selection
- Strong leadership
- First aid trained
- Party Scheduling
- Food Service Techniques
- Event preparation
- Haitian creole ,french,English Fluency
interest
- baking
- crocheting
- dancing folklore
Timeline
Customer Service Cashier
Crayola Experience
03.2023 - Current
Party Host
Monkey Joes
12.2022 - 03.2023
Associate of Science - Dental Hygiene
Valencia College
High School Diploma -
Oak Ridge High School
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