Summary
Overview
Work History
Education
Skills
Certification
Timeline

Marcy Trow

Albany,NY

Summary

Dynamic maintenance manager with a proven track record at Premaire, enhancing operational efficiency through strategic preventative maintenance and effective team leadership. Skilled in hygiene maintenance and conflict resolution, I fostered a productive work environment while optimizing resources, achieving departmental goals, and ensuring high-quality service delivery.

Overview

1
1
Certification

Work History

Maintenance

Premaire
  • Managed maintenance team to achieve increased efficiency and productivity.
  • Conducted general maintenance procedures on schedule.
  • Performed yard maintenance attending to facility grounds.
  • Updated daily logs for maintenance and repair actions.
  • Facilitated smoother operations by implementing preventative maintenance schedule.

Manager

Wendys International
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Cook

Maker
  • Managed maintenance team to achieve increased efficiency and productivity.
  • Conducted general maintenance procedures on schedule.
  • Performed yard maintenance attending to facility grounds.
  • Updated daily logs for maintenance and repair actions.
  • Facilitated smoother operations by implementing preventative maintenance schedule.

Education

High school deploma -

Hudson Ny, Hudson Ny
06.1998

Skills

  • Hygiene maintenance
  • Boat maintenance
  • Road maintenance
  • Funding maintenance
  • Textile maintenance

Certification

Food safety

Timeline

Maintenance - Premaire
Manager - Wendys International
Cook - Maker
Hudson Ny - High school deploma,

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Marcy Trow