Marcy Williams
Lincoln,CA
Summary
I would be an added value to the team as I believe I have stellar internal and external customer service skills and believe in teamwork. I have worked since I was 18 years old and I take pride in my work.
Overview
35
35
years of professional experience
Work History
Account Technician
Horizon Charter Schools
12.2023 - Current
- Providing exceptional customer service when responding to vendor inquiries or resolving any payment-related concerns they may have had.
- Enhanced department efficiency with ongoing training in accounting software, policies, and procedures for team members.
- Managed accounts payable functions including invoice entry, check processing, and distributing payments.
- Posted payments to accounts and maintained records.
Student Records Coordinator
Horizon Charter Schools
01.2012 - 12.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Trained new team members on proper procedures for managing and updating student information in database systems.
School Secretary
Horizon Charter Schools
03.1999 - 01.2012
- Processed student registrations and withdrawals.
- Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
- Maintained an up-to-date database of student records, safeguarding confidential information while providing easy access when needed.
- Performed clerical and administrative support duties to optimize workflow procedures.
- Enhanced office organization by implementing efficient filing systems and streamlining daily operations.
- Promoted a safe learning environment by collaborating with administrators on emergency preparedness plans and drills.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
Office Manager
Placer County Farm Supply
03.1989 - 03.1999
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
High School Diploma -
Lincoln High School
Lincoln Ca06.1982
Skills
- Customer Service
- Problem-solving
- Data Entry
- Customer Relations
- Money handling abilities
- Filing
- 10 Key
- Copier & fax
- Friendly and outgoing
- Organized
- Respected
Timeline
Account Technician
Horizon Charter Schools
12.2023 - Current
Student Records Coordinator
Horizon Charter Schools
01.2012 - 12.2023
School Secretary
Horizon Charter Schools
03.1999 - 01.2012
Office Manager
Placer County Farm Supply
03.1989 - 03.1999
High School Diploma -
Lincoln High School
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