Summary
Work History
Education
Skills
Languages
Timeline
Generic
MARCY AMY BUICE

MARCY AMY BUICE

Paso Robles,CA

Summary

Seeking a position in Property Management, bringing the following experience, skills and attributes: Over 20 + years of extensive experience working in the general public, real estate, property management. Very organized and task oriented Interface well with others at all levels including patrons, clients, professionals, vendors, children, and students, animals. Caring and hardworking with interpersonal communication, customer service, bilingual in Spanish. Experience with Tax Credit Properties, HUD, and office support skills, Windows, MS Word, Excel, data entry, internet skills, Quick-books, Yardi, MRI, Lead to Lease, V Flyer, Property Ware, Onesite . Great with computers and all office equipment, Weblisters, Rent cafe, and Reputation. Dedicated Community Manage . Improves properties and streamlines operations for efficiency. Hardworking and resourceful with friendly and professional demeanor.

Work History

Community Manager

Blue Oak
Paso Robles, CA
01.2021 - Current
  • Maintain 142 Unit Luxury Complex
  • Send out and Process lease renewals
  • Process Applications
  • Process Move ins and Move Outs in a timely manner
  • Maintain excellent curb appeal
  • Maintain the best customer service
  • Supervise 3 staff members
  • Do reports on a regular
  • Hold meetings
  • Hire and Fire as needed
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Effectively managed team of 2 maintenance and 1 leasing agent personnel.
  • Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.
  • Received and processed resident payments, and updated system accounts with latest information.
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
  • Collected rental payments from residents and kept meticulous records of delinquent accounts.
  • Met with residents to gather information and develop effective solutions.
  • Contacted correct individuals to perform repairs and maintenance to obtain immediate resolutions.

Community Manager

Ocean Villas Apartments
Oxnard, CA
10.2015 - 12.2020
  • Montgomery Partners
  • Maintaining a 119 unit complex
  • Maintain great curb appeal
  • Collect rents
  • Serve notices
  • Accounts receivables
  • Supervise Maintenance staff and Vendors
  • Maintenance Requests and work-orders
  • Process Move ins and Move outs
  • Accomplished multiple tasks within established timeframes.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Directed staff and managed annual capital budget.
  • Managed community within established cost constraints.
  • Evaluated property conditions and recommended improvements.
  • Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.

Property Manager

The Crest
Pacific Grove, CA
06.2013 - 09.2015
  • The Crest At Pacific Grove Apts
  • Maintaining 100 units and over 250 plus residents
  • Raising rents
  • Obtaining lease renewals
  • Kept property leased up
  • Move in & move out settlements
  • Supervised 2 staff members
  • Made sure property ran smoothly
  • Kept residents and owner happy
  • Collected rents in a timely manner
  • Ran credit and background checks and verification's
  • Made sure all bills were paid up on the property in a timely manner
  • Made sure vendors did work correctly
  • Ran two suites that we rented out like hotel rooms
  • Ran weekly meetings with employee
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Maintained sufficient number of units market-ready for lease.
  • Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.

Property Manager

Peoples Self Help Housing
Morro Bay, CA
11.2009 - 06.2013
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.

Education

Rural Development -

USDA
2013

USDA Certified Manager

USDA
01.2013

fair housing, Leasing, Sexual Harassment, and Rural Development Course’s Completed - undefined

Grace Hill School
2010

Certificate, Real Estate Principles - Business Administration

ALLIED SCHOOLS
2005

Certified Manager - undefined

HEALD COLLEGE
2003

Skills

  • Grounds and Facility Inspection
  • Security Management and Enhancement
  • Dispute Handling
  • Deposits Management
  • Performance Assessment
  • Legal Issue Resolution
  • Violation Resolution
  • Local and State Laws
  • Sale and Rental Recordkeeping
  • Administrative Leadership
  • Insurance Coordination
  • Income and Expense Management
  • Rent Collection
  • Payment Management
  • Accounts Payable and Accounts Receivable
  • Safe Work Practices
  • Rent Growth
  • Office Organization
  • Bid Proposals
  • Financial Budgeting and Reporting
  • Tenant and Eviction Laws
  • Property Showing
  • Community Marketing
  • Social Media Engagement
  • Daily Operations Management
  • Rental Pricing Strategies
  • Property Tours
  • Employee Motivation and Guidance

Languages

Spanish
Professional Working

Timeline

Community Manager

Blue Oak
01.2021 - Current

Community Manager

Ocean Villas Apartments
10.2015 - 12.2020

Property Manager

The Crest
06.2013 - 09.2015

Property Manager

Peoples Self Help Housing
11.2009 - 06.2013

Rural Development -

USDA

USDA Certified Manager

USDA

fair housing, Leasing, Sexual Harassment, and Rural Development Course’s Completed - undefined

Grace Hill School

Certificate, Real Estate Principles - Business Administration

ALLIED SCHOOLS

Certified Manager - undefined

HEALD COLLEGE
MARCY AMY BUICE