Mardeliz Ramirez Nunez
Worcester,MA
Summary
I consider myself a highly responsible person who takes risks in situations that require it for the benefit of the company, in search of one or more solutions.
My goal is to cooperate, both in the development of the company and personally, contributing my knowledge to strengthen the position or place where I work.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Refri-Darwin S.R.L
Santo Domingo D.N, Dominican Republic
01.2018 - 08.2020
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Telephone management (collections and attention to orders and customer concerns).
- Receive and generate leads.
- Billing.
- Place orders for office supplies and investigate new agreements and suppliers.
- Write and distribute emails, correspondence notes, letters, faxes and forms.
- Organize and schedule appointments
Sales Assistant
El Catador
Santo Domingo D.N, Dominican Republic
10.2020 - 12.2020
- Capture clients.
- Assist the customer in the store, in the purchasing decision.
- Assist in the sales process by keeping the store fully stocked.
- Provide product guidance and recommend and display items that fit customers' needs
- Conflict resolution
- Make quotes, orders and billing
- Telephone management
Avertising and Marketing Department
Santo Domingo Gas
Santo Domingo D.N, Dominican Republic
01.2021 - 01.2023
- Developed and implemented comprehensive marketing strategies to increase brand recognition and market share.
- Conducted market research surveys to identify customer needs and preferences.
- Collaborated with graphic designers to produce high-quality visual content for digital platforms.
- Oversaw website design projects including layout changes and content updates.
- Collaborated with marketing staff to develop strategic advertising plans focused on specific
- customer or market areas.
- Preparation of management reports.
Education
Bachelor's Degree in Social Communication - Communication, Public Relations And Marketing
UNIVERSIDAD DOMINICANA O&M
Dominican Republic 11-2022
Skills
- Media Buying
- Customer Segmentation
- Creative Direction
- Marketing automation
- Customer service
- Software management
- Office package (Word, Excel, Email, PowerPoint, among other)
Languages
Spanish
Native/ Bilingual
English
Elementary
Courses and workshops
- Diploma in MARKET MANAGEMENT, ADVERTISING AND SALES,
- Sales management workshop
- Strategic Marketing Workshop
- Advertising and media workshop.
Timeline
Avertising and Marketing Department
Santo Domingo Gas
01.2021 - 01.2023
Sales Assistant
El Catador
10.2020 - 12.2020
Administrative Assistant
Refri-Darwin S.R.L
01.2018 - 08.2020
Bachelor's Degree in Social Communication - Communication, Public Relations And Marketing
UNIVERSIDAD DOMINICANA O&M
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