Mardene Kenner
Atlanta,GA
Summary
Goal-oriented and client-focused professional with 6+ years of experience in sales, training, and customer engagement. Equipped with a Georgia real estate license and eager to apply my extensive real estate training and successful service background to a real estate career by building trust with industry professionals and clients to make their homeownership dreams a reality.
Overview
12
12
years of professional experience
Work History
Paraprofessional, SWD/Math Teacher Assistant
Ivy Preparatory Academy
10.2024 - Current
- Collaborate with 5 teachers to develop and implement 15 individualized education plans (IEPs) and adapt teaching strategies.
- Implement tailored academic support strategies for 15 elementary and middle school students, increasing subject comprehension by 30%.
- Monitor student progress, providing targeted feedback weekly to educators and parents to ensure academic success.
Senior Associate, Learning & Talent Development
Publicis Sapient
08.2022 - 11.2023
- Designed and led training initiatives that enhanced employee engagement and knowledge retention by 35%.
- Executed targeted agile training programs that aligned with corporate strategy, boosting cross-functional team productivity by 25%.
- Facilitated 15 interactive workshops across North America and EMEA strengthening team communication and leadership development skills for over 300 participants.
Training Manager
Chime Solutions
08.2019 - 07.2022
- Spearheaded training programs, resulting in a 20% increase in team efficiency over eight weeks.
- Coached teams on communication and conflict resolution, raising customer satisfaction scores by 15% within six months.
- Optimized workflows based on leadership insight, driving a 10% reduction in operational costs within one quarter.
SaaS Sales Consultant
NCR Silver
07.2013 - 03.2015
- Delivered crafted SaaS solutions, achieving a 40% revenue increase across multiple client accounts within one year.
- Conducted over 50 product demonstrations and needs assessments, directly contributing to tailored solutions that improved retention rates by 25%.
- Established and nurtured client relationships with 30+ clients, driving a 15% revenue growth.
Education
Bachelor of Science - Mathematics
Clayton State University
Morrow, GA01-2017
Skills
- Relationship Building, Lead Generation, Digital Marketing Strategies, Conflict Resolution, Pricing Strategies
Client Engagement and Sales
Technical Proficiency
- Salesforce, Real Estate Platforms (MLS), Matterport, DocuSign, MS Teams, Zoom
- Strategic Roadmapping, Project Planning & Execution, Stakeholder Management, Collaborative Leadership, Conflict Resolution
Project Management
Licenses
Georgia Real Estate Salesperson License
Timeline
Paraprofessional, SWD/Math Teacher Assistant
Ivy Preparatory Academy
10.2024 - Current
Senior Associate, Learning & Talent Development
Publicis Sapient
08.2022 - 11.2023
Training Manager
Chime Solutions
08.2019 - 07.2022
SaaS Sales Consultant
NCR Silver
07.2013 - 03.2015
Bachelor of Science - Mathematics
Clayton State University
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