Summary
Overview
Work History
Education
Skills
Timeline
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Mardia Johnson

BROOKLYN,New York

Summary

Driven by a solid foundation in mental health knowledge and a passion for client advocacy, I have successfully developed and implemented care plans at Mercy First, significantly improving client outcomes. My expertise in case documentation and motivational interviewing, coupled with a proven ability to navigate complex social service systems, has consistently enhanced the well-being of those I serve.

Overview

4
4
years of professional experience

Work History

Intake Social Worker

Mercy First
10.2023 - Current
  • Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual client needs, resulting in improved outcomes.
  • Coordinated discharge planning efforts for clients transitioning out of the agency''s care into independent living or alternative supportive environments as appropriate based on their individual needs assessment results.
  • Supported clients in navigating complex social service systems by providing guidance and clarification around eligibility criteria, application processes, and documentation requirements for various programs and resources.

Direct Support Professional

Braverhood
01.2022 - 08.2023
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Direct Support Professional

Mercy First
03.2021 - 04.2022
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
  • Established strong relationships with local community resources to connect clients with additional supports as needed.

Education

Bachelor of Science - Criminal Justice

John Jay College of Criminal Justice
New York, NY
05.2023

Skills

  • Mental health knowledge
  • Substance abuse awareness
  • Client Advocacy
  • Child Welfare Expertise
  • Case Documentation
  • Motivational Interviewing

Timeline

Intake Social Worker

Mercy First
10.2023 - Current

Direct Support Professional

Braverhood
01.2022 - 08.2023

Direct Support Professional

Mercy First
03.2021 - 04.2022

Bachelor of Science - Criminal Justice

John Jay College of Criminal Justice

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Mardia Johnson