Mardiana Mahfodz
485 Ellesmere Way , Sugar Hill,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Excellent analytical and communication skills. Offering vast knowledge of banking regulations, account & administration jobs. Engaging and personable and increasing business opportunities through sharp analytical and communication skills also dedication to customer service.
Overview
18
18
years of professional experience
Work History
Account Executive - Payables and Receivables
Gravity Enterprises
02.2024 - Current
- Conducted bank reconciliations, prepared daily car inventory reports, managed traded car payoffs by coordinating with banks, ensured zero account balances, and entered daily ledger entries.
- Processed car warranty cancellations and refunds, managed bi-weekly payroll, handled accounts payable for vendors and accounts receivable, and coordinated with the DMV for car tags and titles.
- Increased customer satisfaction and strengthened client relationships by promptly addressing inquiries, resolving issues, and actively participating in community outreach events to promote brand awareness.
- Facilitated smooth transactions by accurately completing required documentation and processes.
Account Specialist
PAI Industries Inc.
04.2023 - 01.2024
- Managed accounts receivable for US & Canada, including collecting payments via phone and email, updating systems for accuracy and balance, preparing reports for supervisors, and addressing customer inquiries and complaints.
- Balanced accounts associated with accounts payable process.
- Processed accounts payable through PAI account platform.
- Streamlined month-end closing processes, allowing for faster reporting to management on financial results.
- Handled day-to-day accounting processes to drive financial accuracy.
Account Executive
Gravity Autos Roswell
01.2021 - 03.2023
- Tracked regulatory filings and documented all expenses using Dealertrack software, prepared monthly journal entries and reconciliations, and created and distributed invoices to maintain accurate records.
- Processed incoming payments, issued checks to vendors, and coordinated with the Corporate Office to complete biweekly payroll via ADP software.
- Developed and maintained working relationships with associates, employees of other stores and departments, and representatives from external organizations.
Administrative Clerk
Marlen Manufacturing & Development
07.2018 - 12.2020
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation via Quickbooks-software & Excel.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries/complaints. Prepare deposit sheet; payment received from the customer.
- Checked pricing, signage and display information for accuracy, making changes for events and promotions.
Senior Executive
RHB Bank Berhad
02.2007 - 04.2018
- Attached in Credit Operation Department (mortgage) Documentation.
- To ensure the loan documentations prepared by lawyer for customers are in order and comply with the National Bank's rules and regulations.
- Approved all documents via Bank software & prepare a letter to solicitor and other parties.
- Liaise with insurance & companies, handle complaints made by customers.
- Prepare weekly & monthly reports to superiors about the documents in & out.
Education
Bachelor in Business Administration (Hons.) Marketing - Business administration
MARA University Of Technology Arau Campus
2006
Diploma in Business Studies - Business Studies
MARA University of Technology Merbok Campus
2003
Skills
- Excellent communication skills
- Team building
- Personnel management
- Talented multi-task
- Microsoft Excel and Google Sheets
- QuickBooks
- MS Office
- Human resource knowledge
- Budgeting and finance
- Account and Ledger Reconciliations
- Database Management
Timeline
Account Executive - Payables and Receivables
Gravity Enterprises
02.2024 - Current
Account Specialist
PAI Industries Inc.
04.2023 - 01.2024
Account Executive
Gravity Autos Roswell
01.2021 - 03.2023
Administrative Clerk
Marlen Manufacturing & Development
07.2018 - 12.2020
Senior Executive
RHB Bank Berhad
02.2007 - 04.2018
Bachelor in Business Administration (Hons.) Marketing - Business administration
MARA University Of Technology Arau Campus
Diploma in Business Studies - Business Studies
MARA University of Technology Merbok Campus
COURSES ATTENDED
- Developing Supervisory Skills I&II.
- Anti-Money Laundry, Anti-Terrorism Financing and Proceeds of Unlawful.
- Personal Development Program.
- Stress Management.
- Law of Banking
- Land Law & Securities Documents.
- Emotional Intelligent-Capitalizing EQ At Your Workplace.
- The Art of Handling Customers.
- Moving From I Can To Will Make.
- Personal Development Program.