Mardina Williams
Charlotte,NC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Traffic Control Technician
Vector Force Development
05.2022 - 01.2024
- Placed cones, signs and barrels to keep vehicles out of dangerous spaces.
- Assembled signs and cones to direct traffic through construction sites.
- Improved traffic flow by implementing efficient signal timing plans and coordinating with other departments.
- Enhanced roadway safety by conducting regular maintenance and repairs on traffic control devices.
- Trained new team members on proper installation techniques, leading to more efficient work processes and reduced errors.
- Performed regular inspections of work zones, ensuring compliance with federal and state regulations for maximum safety.
- Enhanced workplace safety by implementing comprehensive risk assessments and safety audits.
- Reduced accident rates through proactive hazard identification, analysis, and mitigation strategies.
Medicare Engager team captain
GoHealth LLC
12.2019 - 07.2020
- Located Medicare insurance specialist with customers who sought out additional Medicare benefits.
- Enhanced team performance by implementing effective communication and collaboration strategies.
- Verified patient insurance eligibility and entered patient information into system.
- Increased overall productivity by streamlining workflow processes and delegating tasks appropriately.
- Developed educational materials for patients to better understand their Medicare benefits and coverage options.
Accounts Receivable Specialists
Ensemble Health Partners
01.2015 - 08.2016
- Evaluated EOB (explanation of benefits) to separate insurance coverage from patient costs
- Researched payments that were unassigned to a patients claim
- Enhanced cash flow by ensuring timely invoicing, payment application, and account reconciliation.
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Improved customer satisfaction by providing prompt, courteous service when addressing billing concerns or inquiries.
- Exceeded departmental goals for cash collection through persistence, professionalism, and excellent interpersonal skills when dealing with clients or customers alike.
Education
High School Diploma -
Vance High School
Charlotte06.2006
Skills
- Emergency Management
- Traffic Control
- Pedestrian safety
- Paperwork Processing
- Information Security
- Appointment Scheduling
- Data Entry
- Route Management
Timeline
Traffic Control Technician
Vector Force Development
05.2022 - 01.2024
Medicare Engager team captain
GoHealth LLC
12.2019 - 07.2020
Accounts Receivable Specialists
Ensemble Health Partners
01.2015 - 08.2016
High School Diploma -
Vance High School
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