Mardoche Dol
Fort Lauderdale
Summary
Dynamic leader with extensive experience at Publix Super Markets Inc., excelling in operations management and staff development. Proven track record in crisis intervention and community service, enhancing team efficiency and engagement. Skilled in process improvement, fostering a culture of excellence while achieving organizational goals through effective decision-making and attention to detail.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Lead Pastor
First Baptist Church of Grace
- Facilitated conflict resolution and mediation among congregation members, fostering harmony and understanding.
- Led worship service planning, incorporating diverse elements to create meaningful and inclusive experiences.
- Directed outreach and mission activities, strengthening community ties and expanding church visibility.
- Managed financial stewardship oversight, ensuring responsible budgeting and resource allocation for church initiatives.
- Provided congregational leadership through regular communication and support, enhancing member involvement.
- Organized community engagement initiatives, promoting church participation in local service projects.
- Coordinated staff management and development, offering training and mentorship to enhance team effectiveness.
- Encouraged volunteer participation in church programs, increasing overall engagement and service delivery.
- Executed regular evaluations of ministry programs, identifying areas for improvement and growth.
Supervisor
Publix Super Markets Inc
07.2023 - Current
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Conducted performance evaluations, providing constructive feedback to improve employee engagement.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Coordinated inventory management, maintaining optimal stock levels and reducing waste.
- Implemented process improvements that enhanced efficiency in store layout and product placement.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Warehouse Lead
Publix Distribution Center
01.2023 - 07.2023
- Oversaw daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Coordinated shipping and receiving activities to maintain optimal stock levels and minimize delays.
- Utilized warehouse management systems for tracking inventory movement and order fulfillment.
- Collaborated with transportation partners to ensure timely delivery of products to customers nationwide.
- Improved order accuracy by implementing barcode scanning technology and rigorous quality control checks during packing process.
- Optimized storage space utilization, reorganizing product layouts and implementing a more efficient shelving system.
- Responded quickly to urgent requests from sales teams, expediting orders as needed without compromising on quality or accuracy.
- Managed daily operations, delegating tasks to team members and ensuring timely completion of assignments.
- Resolved issues related to customer returns, damaged goods or incorrect shipments promptly and professionally, maintaining positive relationships with clients.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Receiver
Publix Distribution Center
03.2018 - 01.2023
- Received and inspected incoming shipments for accuracy and quality compliance.
- Coordinated with suppliers to resolve discrepancies and ensure timely deliveries.
- Collaborated with team members to streamline receiving processes.
- Monitored expiration dates on perishable items, ensuring product quality.
- Identified and reported damaged goods to maintain quality control standards.
- Assisted in developing improved receiving procedures to enhance efficiency.
- Operated forklifts and pallet jacks safely to move materials.
- Maintained accurate records of received products for inventory tracking.
- Resolved issues with shipments by communicating effectively with suppliers.
- Kept work areas clean, safe, and organized.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Expedited returns of damaged or incorrect items to suppliers, ensuring timely resolution of issues.
- Improved communication with suppliers, resulting in better coordination of incoming shipments.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Forklift Operator
Publix Distribution Center
08.2014 - 03.2018
- Operated forklifts to transport materials efficiently across the warehouse floor.
- Conducted regular inspections on equipment to ensure optimal performance and safety.
- complete letdown and put away
- Performed routine maintenance checks on forklifts to prolong equipment lifespan.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Assistant Pastor
Emmaus Haitian Baptiste Church
01.2010 - 04.2015
- Facilitated spiritual growth by organizing Bible study groups and discipleship programs.
- Provided administrative support by managing scheduling and communication for church events.
- Assisted in planning and executing worship services, ensuring smooth operations and enriching experiences.
- Led volunteer training sessions, fostering a sense of community and commitment among parishioners.
- Maintained church records and documentation, ensuring compliance with organizational standards.
- Collaborated with church leadership to develop strategic plans for community engagement.
- Provided pastoral care to congregants through one-on-one counseling sessions, addressing their spiritual and emotional needs.
- Facilitated small group discussions on faith-related topics, creating an open environment for sharing ideas and experiences.
- Assisted senior pastor in developing and implementing new outreach programs for increased community involvement.
- Delivered thought-provoking sermons that encouraged congregants to challenge their beliefs and grow spiritually.
- Offered support to families experiencing difficulties, connecting them with appropriate resources within the congregation or broader community.
Warehouse Loader
Publix Distribution Center
03.2013 - 08.2014
- Collaborated with team members to optimize loading processes and workflows.
- Conducted quality inspections on incoming and outgoing shipments.
- Followed safety protocols to minimize accidents and hazards in the warehouse.
- Loaded pallets onto trucks with precision to maximize space efficiency.
- Reported equipment malfunctions promptly to ensure timely repairs.
- Coordinated with shipping departments to streamline documentation processes.
- Consistently met performance targets for speed, accuracy, and quality within demanding deadline-driven situations.
- Increased on-time deliveries by efficiently loading trucks according to set schedules.
- Loaded bulk and route delivery trucks with warehouse goods.
- Demonstrated adaptability by quickly learning new processes when transitioning between different warehouse departments or roles as needed.
- Kept warehouse clean with daily cleaning, organizing and sanitizing of high-touch surfaces.
- Collaborated with shipping department to ensure timely dispatch of products according to priority needs or deadlines.
General Secretary
Grace Missiony Baptist Church
05.2006 - 08.2009
- Enhanced company-wide communication by distributing important information and timely updates.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Developed comprehensive meeting agendas, facilitating productive discussions focused on achieving desired outcomes.
- Facilitated smooth operations during periods of transition by effectively managing shifting priorities and responsibilities.
- Assisted in budget development and monitoring, contributing to responsible financial management within the company.
- Coordinated executive calendars, ensuring optimal time management and reducing scheduling conflicts.
- Supported executive decision-making by providing well-researched data and background information.
- Demonstrated attention to detail when proofreading correspondence and other documents before distribution.
- Organized travel arrangements for executives, resulting in cost-effective bookings that met all requirements.
- Served as a liaison between executives and employees, fostering positive relationships throughout the organization.
- Managed confidential documents with discretion, ensuring proper storage and handling procedures were followed.
- Maintained daily report documents, memos and invoices.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Established administrative work procedures to track staff's daily tasks.
Education
Bachelor of Science - Laws Study
State University of Haiti
Gonaives08-2003
Bachelor of Science - Religion (Theology)
Christian University North of Haiti
Limbe05-2002
Skills
- Community service
- Leadership development
- Operations management
- Staff management
- Multicultural sensitivity
- Crisis intervention
- Crisis management
- Goal oriented
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
- Staff discipline
- Process improvement
- Schedule development
- Policy enforcement
Certification
Certificate in Religion
Certificate in Laws
Languages
French
Native or Bilingual
English
Timeline
Supervisor
Publix Super Markets Inc
07.2023 - Current
Warehouse Lead
Publix Distribution Center
01.2023 - 07.2023
Receiver
Publix Distribution Center
03.2018 - 01.2023
Forklift Operator
Publix Distribution Center
08.2014 - 03.2018
Warehouse Loader
Publix Distribution Center
03.2013 - 08.2014
Assistant Pastor
Emmaus Haitian Baptiste Church
01.2010 - 04.2015
General Secretary
Grace Missiony Baptist Church
05.2006 - 08.2009
Lead Pastor
First Baptist Church of Grace
Bachelor of Science - Laws Study
State University of Haiti
Bachelor of Science - Religion (Theology)
Christian University North of Haiti