Summary
Overview
Work History
Education
Timeline
Generic

Mardochee Monestime

Miami

Summary

High-achieving Brand Ambassador bringing expertise in marketing, sales, and operations. Consults with customers builds strong relationships, and increases sales numbers.

Overview

7
7
years of professional experience

Work History

Sales Associates/Brand Ambassador

Neiman Marcus
03.2023 - Current
  • Acting as a key representative of the brand’s values, products, and image in both public and private settings.
  • Building and maintaining strong relationships with high-end clientele, offering exceptional customer service, and promoting the brand's reputation.
  • Actively promoting new collections and key products through various channels, including in-store, events, and social media.
  • Attending store events, trunk shows, and brand-related promotions to enhance visibility and engagement.
  • Assisting in driving sales by sharing product knowledge and offering tailored recommendations to customers.
  • Effectively communicating the brand’s heritage, craftsmanship, and exclusivity to potential customers.
  • Staying up to date with industry trends and competitor activity to ensure the brand remains a top choice for luxury buyers.
  • Counting, pulling, and organizing jewelry for display, ensuring pieces are properly maintained and presented.
  • Assisting with opening and closing procedures, ensuring the store is ready for business, secure, and clean.
  • Processing customer transactions, including checking out customers, handling returns, and ensuring accuracy in financial exchanges.
  • Actively marketing current store promotions, special offers, and limited-time sales to customers to drive sales and engagement.
  • Assisting with tracking stock, maintaining accurate inventory records, and assisting with restocking when necessary.
  • Gathering customer feedback to share with management to continuously improve service and store offerings.

Sales Consultant/Advisor

ACN(American Communication Network)
10.2017 - 12.2022
  • Proactively identify and secure new leads through market research, canvassing, cold calling, networking, and referrals.
  • Identify the best solutions for clients by evaluating their needs.
  • Engage with prospective clients to showcase and sell ACN’s diverse range of telecommunications, energy, and essential services.
  • Assess client needs and collaborate with ACN’s team and management to recommend the best solutions from our service portfolio.
  • Utilize ACN’s support resources to develop and present customized proposals and presentations that address client requirements.
  • Manage all stages of the sales process by following up with prospects, organizing tasks, generating proposals, and using ACN’s CRM systems for efficient account management.

Realtor

Broger Real Estate Services Inc.
01.2021 - 08.2022
  • Developed strong relationships with clients through excellent customer service and regular follow-ups.
  • Lead Generations
  • Develop relationships with potential buyers and sellers to generate leads
  • Show properties to potential buyers and provide information about the local market
  • Research market conditions and trends to advise clients on the best strategies for buying and selling
  • Stay informed of local laws and regulations related to real estate transactions
  • Develop marketing strategies to promote properties
  • Network with other real estate agents and professionals in the industry
  • Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
  • Increased sales and customer satisfaction through personalized servicing.

Sales Associates

Marks Jewelers
02.2018 - 12.2019
  • Maintain a deep understanding of IW Marks Jewelers' products, including diamonds, gemstones, fine jewelry, and watches, to effectively educate and assist customers.
  • Help set up and maintain attractive displays and store layouts to enhance the shopping experience and highlight featured items.
  • Build and nurture long-term relationships with clients, providing exceptional follow-up service and addressing any concerns or inquiries.
  • Process sales transactions accurately using point-of-sale systems, handle cash and credit card payments, and issue receipts.
  • Work effectively with other sales associates and management to ensure a cohesive team environment and achieve collective sales goals.
  • Participate in in-store promotions, events, and marketing initiatives to drive traffic and increase brand awareness.

Education

Healthcare Administrations - ALLIED HEALTH

Florida Agricultural And Mechanical University
Tallahassee, FL
08.2016

Florida Real Estate Licensing - Real Estate

Tallahassee Real Estate School
Tallahassee, FL

UX|UI DESIGNER - Web Design

Texas A&M University
KINGSVILLE
11.2020

Timeline

Sales Associates/Brand Ambassador

Neiman Marcus
03.2023 - Current

Realtor

Broger Real Estate Services Inc.
01.2021 - 08.2022

Sales Associates

Marks Jewelers
02.2018 - 12.2019

Sales Consultant/Advisor

ACN(American Communication Network)
10.2017 - 12.2022

Healthcare Administrations - ALLIED HEALTH

Florida Agricultural And Mechanical University

Florida Real Estate Licensing - Real Estate

Tallahassee Real Estate School

UX|UI DESIGNER - Web Design

Texas A&M University

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Mardochee Monestime