Mardochee Monestime
Houston,United States
Summary
To seek and maintain a full-time position in the field of Data science/NLP Developer with Large Language Models, that offer professional challenges utilizing interpersonal skills, growth, excellent time management, and problem-solving skills.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Realtor
Broger Real Estate Services, Inc.
03.2021 - Current
- Work with home buyers and sellers throughout the home buying and selling process, providing advice and guidance and assisting with tasks including listing properties, visiting homes for sale, and connecting clients with mortgage professionals.
Project Manager
Panacea LLC
06.2016 - 07.2021
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Identified plans and resources required to meet project goals and objectives.
COVID-19 Data Analyst
FL DEPARTMENT OF HEALTH
09.2020 - 05.2021
- Prepare, compile, and sort documents for data entry check source documents for accuracy verify data, and correct data where necessary obtain further information for incomplete documents
- Update data and delete unnecessary files combine and rearrange data from source documents where required
- Enter data from source documents into the prescribed computer database, files, and forms
- Store completed documents in designated locations
- Respond to requests for information and access relevant files
- Comply with data integrity and security policies, expediting correction or adjustment
- Contribute to team effort by accomplishing related results as needed
- Build sustainable relationships of trust through open and interactive communication, Provide accurate, valid and complete information by using the right methods/tools.
Customer Service Representative
Enco Utility Services
05.2019 - 07.2020
- Training, coaching, and leading call center representatives as I provide support for customers
- Answering questions, guiding new agents through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representatives
- Taking on other tasks or projects to support employees, other managers, and call center operations.
Medicaid Healthcare Provider Enrollment Representative
DXC Technology
10.2016 - 06.2018
- Assist providers with enrollment, claims and billing, and benefits Review and enroll outside commercial agencies including physicians; offices, hospitals, and/or health insurance organizations in accordance with Federal and state regulatory requirements, CMS and OIR requirements, HIPPA, and ACA compliance
- Respond to inquiries related to all segments including Medicaid, Group, and Consumer
- Identifies, prioritizes, and resolves some issues independently, and escalates more complex questions or issues in accordance with established guidelines
- Complies with contract requirements, business unit rules, and related legal regulations
- Direct Providers to the directory of Specialties and health plans.
Education
Post Graduates Certifications in Artificial Intelligence and Machine Learning: Business Applications -
Certify UX | UI Designer in Web design and development - UX|UI Design
Real Estate Licensing in Real Estate -
B.S in Healthcare Administrations -
Skills
- Data engineering
- Natural Language Processing
- Text processing
- Visualization
- Transformers Architecture
- Question Answering
- NER
- Classifications
- Summarization
- Generations
- Fine-Tuning/Training
- Productions
Timeline
Realtor - Broger Real Estate Services, Inc.
03.2021 - Current
COVID-19 Data Analyst - FL DEPARTMENT OF HEALTH
09.2020 - 05.2021
Customer Service Representative - Enco Utility Services
05.2019 - 07.2020
Medicaid Healthcare Provider Enrollment Representative - DXC Technology
10.2016 - 06.2018
Project Manager - Panacea LLC
06.2016 - 07.2021
The University of Texas at Austin - Red McCombs School of Business - Post Graduates Certifications in Artificial Intelligence and Machine Learning: Business Applications,
Texas A&M University At Kingsville - Certify UX | UI Designer in Web design and development, UX|UI Design
The Real Estate School, Inc. - Real Estate Licensing in Real Estate,
Florida Agricultural and Mechanical University - B.S in Healthcare Administrations,
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