PROFILE SUMMARY
SENIOR SAAS SALES EXECUTIVE
Versatile business growth catalyst with a deep-rooted passion for problem-solving and 24 years of experience delivering superior market expansion and sales growth solutions for SAAS hospital, biomedical, construction and related industries. Equally skilled in project management, report creation and pricing administration. Outstanding communicator with keen attention to detail and a natural ability to forge collaborative relationships with internal and external stakeholders. Proficient in sales, operations, customer service and talent development.
I have the privilege of working with some of the most prominent healthcare organizations in the world. With a strategic approach to sales, I have consistently delivered impressive revenue growth and cultivated long-lasting relationships. My profound comprehension of the healthcare industry, coupled with my adeptness in consultative selling, has facilitated the identification and resolution of vital pain points, positioning Definitive Healthcare as a dependable partner in the sector. Through the utilization of my exceptional communication and interpersonal competencies, I have adeptly engaged with stakeholders across all hierarchical levels, thereby guaranteeing an effortless and fluid sales process.
Sales Leadership | Leadership Training & Development | Expert Level Salesforce | Budgeting & Forecasting | Strategic Planning | Sales Presentation |Challenger Sales Model | Team Building | Zoom Info Trained | Trade Shows | Administer Customer Surveys | Contract Writing and Negotiations | SOW | UI | ERP | HER | ORIS | Pyxis | Omnicell | EPIC | Lawson | EMR | POU | Barcode Utilization | Implementation Plans | Liaison and Business Analysis | Key Accounts | Large Multi IDN Master Service Contracts | Training Sales Development Team | Lead Generation | Microsoft Excel | Consignment Contracts | Implants | Medical Device | Capital Equipment | Oracle Cloud | Social Media |Enterprise Software/Value Based Care/Population Health/B2B/Software and Analytics/Tiered Reporting/
Sales Quote/Complex Sales Cycle/ Healthcare/Health Systems/ACO/Healthcare Industry Trends/Prospecting/C-Suite
CEO/Stakeholders/Board of Directors/Procurement/Demo/Presentation Sales/CRM Tools.
SELECT ACCOMPLISHMENTS
SAAS STRATEGIC SALES MANAGEMENT
Ability to understand and present clinical information for SAAS, capital equipment and the bio-medical industries. Strong leadership, highly motivated and timeline efficient for result driven sales. Dormant account turned into SaaS implementation project by actively targeting large key accounts impacted by COVID-19 surge through C-Suite IDN hospital markets and working with GPO reps to secure demo of new analytics for new SaaS tracking decedent management for two key accounts in world renowned university hospital system. Revenue-focused with quota target metrics exceeded 159% for Q1,2020. 123% Q4 2020, 119% Q1 2021.
SALES AWARDS
SYFT Ambassador Award 2020, awarded by VP of Sales out of 20 colleagues.
Presidents Club Top Sales Account Manager with 159% Quota for 2020.
Letter of Outstanding Sales Performance by Syft CEO, first ever rep to hit 100% of Sales Quota by Q2, 2019.
Overview
41
41
years of professional experience
Work History
Senior Sales Executive
MARE, Definitive Healthcare, LLC
10.2023 - Current
MANAGEMENT
Developed and executed sales plan to upsell current customer base into new SaaS technology for customers with ongoing technical issues
Executed root-cause analysis and in conjunction with IT, DevOps and product team to implement hardware upgrades resulting in $1.7 million in sales for third party vendor along with greatly improved customer satisfaction and reducing technical support issues
CUSTOMER SUCCESS
Customer satisfaction ratings were low on meeting targets with international customers shipment dates
Analyzed inventory and production schedule and recommended increasing production time by 1 day per week
Customer satisfaction ratings increased by 68% over a 6-month period.
Senior Sales Account Manager
Syft Corp
Tampa, Fl
12.2018 - Current
Senior SaaS Keynote AM, Role July 1, 2021)
SaaS Medical Supply Chain Industry
Syft Corp enables enterprise-wide inventory management for over 500 large hospitals throughout North America through a powerful combination of services, automation tools, and real-time SaaS data analytics
Sales Account Manager executing hospital supply software as a service contracts for inventory services and software solutions as well as Syft Synergy platform software solutions for operating room preference card for daily analytical services to reduce cost in large supply chain data for hospitals in west coast territory working directly with VP of Sales and Director of Operations
Assigned 85 Hospital accounts with multiple MSA and software services for hospitals
Educate customers in the C-Suite sector on Syft SaaS/Inventory products for supply chain and master data management
Key point of contact and assigned to 51 large Key note IDN accounts working with implementation teams, project managers and request change, monitor and negotiate scope of work time frame for enhancements and customer expectation with software upgrades and added scope of work and services as well as quote new business or added features for current contracts
Call on current territory accounts for renewals, new technology and modules for software accounts
Work closely with Product team, Dev Ops, IT, Support, Finance, Marketing, Professional Services team, cleansing master data for customers’ FYE finance reports
Strategically work with the four VPs of Sales to target customer accounts based on market trends, hospital budget and CARES funding for FYE budget to upgrade technology
Responsible for maintaining $22.1 million quota to maintain 4 Key VIP account renewals for current accounts
Responsible for $25.3 million quota to maintain 17 current account renewals for software accounts Syft Synergy accounts using POU in the OR, and warehouse distribution, Cart Count, Pick and Deliver, Receive, Put Away and Decedent Management software analytics and use APIs to deliver data to customers’ EMR/ERP/Systems on Oracle Cloud
Prospect IDN and GPO accounts on C suite executives in health care, hospitals including Veterans Administration.
Sales Director
Thornberry LTD
- 09.2022
Full service EMR for Healthcare, specifically for Home Health, Hospice and Palliative Services
Sales Account Manager
Enhanced Medical Systems
Tarpon Springs, Fl
10.2017 - 12.2018
Sales Account Manager
Rumex International
Largo, Florida
06.2017 - 10.2017
Medical Devices for the Ophthalmic Industry
Special project to ramp up distributor and independent sales segments for North American accounts.
Senior Inside Sales Account Manager
Zeiss Meditec
Dublin, CA
01.2015 - 05.2017
B Annual Revenue, Medical Equipment; delivering ophthalmology equipment to MD’s, OD’s, Hospitals, VA, Universities; 29K employees
Met or exceeded individual quota every quarter since starting in 2015
Closed 188% of Quota for Q1 of Fiscal Year 2017
On Target to exceed Q2 Quota at 168%
Invited to speak and train the Regional Managers in the East Coast region at the National Sales Meeting-President's Club in 2017
Conducts ongoing SAP, Saleforce, CRM training for new employees including inside sales and technical dispatch coordinator teams
Manages shipping logistics for outbound equipment purchases in the East Coast Territory
Closed $955,000 in equipment sales by selling directly into VA Hospitals, GPO organizations, Vision Source
Worked directly with Purchasers and C-Level Executives to develop projected equipment needs for budgetary purposes
Sold to and developed relationships with KOLs(Key Opinion Leaders) within East Coast Region
Continually received the #2 grade with an average score of 95% for regular, ongoing product knowledge assessments conducted by the Zeiss Sales Training Group
Exceeds quarterly sales quotas with targeted call campaigns
Achieved 120% of quota over 12 months.
Senior Sales Operations Account Manager
DSM Biomedical
Berkeley, CA
06.2010 - 01.2015
B Annual Revenue; Biomedical Raw Materials; delivering in-human use biomedical raw materials to biomedical manufacturers; 21K employees
Oversaw the execution and processing of purchase orders for 64 domestic and 7 international key accounts with annual revenue of over $25M.
Senior Outside Sales Territory Manager
Tyco Thermal Controls
Menlo Park, CA
06.2005 - 03.2010
B Annual Revenue; Manufacturing; delivering electric heat-tracing systems to the construction industry; 29K employees
Led partnering with sales reps for Midwest and East Coast territories resulting in increased annual sales from $18M to $23M over 3 years.
Field Sales Representative
Siemens Building Technologies
Foster City, CA
01.1999 - 01.2005
Senior Gas Utility Worker
Pacific Gas and Electric
Oakland, CA
01.1990 - 01.1999
Rank BM3, U.S. Coast Guard
San Francisco, CA
01.1983 - 01.1989
Sales Executive
Definitive Healthcare LLC
Boston, MA.
SaaS platform data analytics for healthcare markets, Provider, Life Science and Biopharma markets, data analytics, commercial claims and hospital and healthcare and Health systems
Enterprise Accounts Provider Vertical-
Responsible for researching and identifying with large corporations, Hospitals, PCP, Groups, ACO/LTC markets in the provider segment
Manage a daily quota per month of 100k net new business, achieving 55% of quota for the year, currently, on target to exceed 100 of Target Quota of 1.2M
Demo Platform of SaaS, model, and products of complex sales cycle
Work with team of junior reps and ISR/BDR teams, mentor coach and train 6 to 8 reps
Prospect and maintain active pipeline at 10x in CRM, Salesforce, Gong video, training, and coaching
Forecast weekly opportunities and update CRM
Close and negotiate complex Contract and redlines, via DocuSign
Call on Large Hospital and Health Systems and Individual Companies in the Provider Patient Vertical
Outbound 35 meetings per month, 1500 touches per month and close quarterly quota net new business
Partner with Account Executives, CSM, Marketing, Solutions Engineer team
Quote in Salesforce, SQL quota and market information using Seismic.
Account Sales Manager
Medical, Ophthalmic
Executed all sales from current database and prospecting new accounts with single OD/MD Ophthalmic USA markets.
Outside Sales Key
Nextel Communications
Alameda, CA
01.1999
Education
Business Administration
Skyline College
Accomplishments
ISO 9001
Six Sigma White/Yellow
Project Management AMA Certified
Spin Sales
Challenger Sales
Salesforce Expert Level
Clarizen Systems
Zoom Info
PROFICIENCIES
Salesforce CRM Forecasting
Microsoft Office, Word, Excel, PowerPoint, Outlook
Oracle Cloud
Sales Training, Incentive Programs, Consultative Selling, Contract Negotiation, Public Speaking
Syspro Systems CRM, ERP, MRP and SAP version 5.1-6.3 Bolero, Apollo
Sage and NetSuite CRM
International Supply and Demand Chain Management
Zoom Info
Clarizen Product Management
Additional Information
LEADERSHIP AND TEAM BUILDING
, New sales quota caused delay in closing sales. Evaluated and utilized sales knowledge and experience to collaborate with outside sales teams and developed new methods of targeting sales prospects. Boosted sales by 22% in the first quarter.
SALES AND BUSINESS DEVELOPMENT
New inside sales team lacked direction and strategy. Analyzed historical sales data to determine revenue opportunities. Identified gaps and implemented new forecasting and sales goals. Grew revenue by $2.1M in the second quarter.