Mareah Carter
LAFAYETTE,Indiana
Summary
Dynamic and reliable professional with extensive experience at PPG Paints, excelling in customer service and problem-solving. Proven ability to enhance customer satisfaction and maintain accurate documentation. Skilled in cash handling and POS operations, consistently achieving goals while fostering a positive shopping environment. Committed to safety and efficiency in all tasks.
Warehouse professional with robust background in inventory management and logistics. Known for reliability and adaptability, consistently ensuring smooth operations. Skilled in team collaboration, maintaining safety protocols, and managing stock efficiently.
Experienced with managing inventory and coordinating shipments. Utilizes organizational skills to ensure accurate record-keeping and efficient processing. Track record of maintaining seamless operations and adapting to changing demands.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
5
5
years of professional experience
Work History
Store Representative
PPG Paints
06.2024 - 02.2025
- Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Utilized product knowledge to assist customers in making informed purchasing decisions based on their needs and preferences.
- Ensured safety standards were met by keeping aisles clear of obstructions and promptly addressing any hazards encountered on the sales floor.
- Resolved customer complaints professionally, finding solutions that maintained both customer satisfaction and company reputation.
- Assisted in training new hires, helping them become proficient in store policies, procedures, and product knowledge.
- Managed inventory control, cash control, and store opening and closing procedures.
Shipping and Receiving Clerk
Interstate Optical Co
01.2022 - 06.2022
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Improved inventory management with precise record-keeping of incoming and outgoing shipments.
Warehouse Associate
Puma
07.2021 - 12.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean, orderly work environment free of hazards.
Receiving Clerk
BDA
05.2021 - 07.2021
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Unloaded pallets and deliveries and organized products in warehouse.
- Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
- Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
- Optimized storage space utilization by arranging received items strategically within designated areas of the warehouse.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Collaborated with other departments to address any issues or concerns regarding incoming shipments promptly.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Front End Associate
Walmart
06.2020 - 04.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Gathered shopping baskets and carts and relocated to designated areas.
- Enhanced store appearance by organizing products and ensuring shelves were always fully stocked.
- Improved team morale and efficiency with regular communication and feedback sessions.
- Assisted in training new hires, sharing knowledge and best practices for front end operations.
- Reduced instances of shoplifting by vigilantly monitoring store floor and working closely with security.
- Boosted customer loyalty, remembering regular customers' names and preferences.
- Maintained clean and safe shopping environment, promptly cleaning spills and ensuring aisles were clear.
Education
Certificate - Hospitality
Second Helpings CJT
Indianapolis, IN09-2023
Shortridge High School
Indianapolis, IN09-2021
Skills
- Reliability and punctuality
- Goal-oriented mindset
- Cash handling proficiency
- POS system operation
- Customer service
- Problem-solving
- Multitasking and organization
- Friendly and positive
- Documentation and reporting
- Database management
- Store operations
- Outstanding communication skills
- Accurate money handling
Languages
English
Native or Bilingual
German
Limited Working
Spanish
Elementary
Timeline
Store Representative
PPG Paints
06.2024 - 02.2025
Shipping and Receiving Clerk
Interstate Optical Co
01.2022 - 06.2022
Warehouse Associate
Puma
07.2021 - 12.2021
Receiving Clerk
BDA
05.2021 - 07.2021
Front End Associate
Walmart
06.2020 - 04.2021
Certificate - Hospitality
Second Helpings CJT
Shortridge High School
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