Marecia Dewar
Shelbyville,IN
Summary
Results-focused Supervisor offering exceptional experience leading talented teams, delivering results, and exceeding expectations. Successful at engaging with staff by motivating performance, maintaining accountability and acknowledging excellent performance. Driven to maintain agency standards to improve team productivity.
Overview
16
16
years of professional experience
Work History
Gaming Enforcement Supervisor
Indiana Gaming Commission
Anderson, IN
02.2022 - Current
- Worked directly with the Assistant Director of Enforcement to ensure the compliance of the Commission's policies, directives, administrative rules, and state laws.
- Managed the direct gaming enforcement operations at my assigned casino to improve efficiency.
- Maintained detailed and current knowledge of gaming enforcement activities.
- Ensured compliance with a thorough working knowledge of the internal controls of the assigned casino
- Supervised and managed agents while maintaining daily contact with the agents.
- Acquired knowledge of casino personnel responsibilities and maintain professional working relationships with those individuals.
- Skillfully monitored the utilization of the Commission's Electronic Gaming Device System (EGDS).
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement with casino personnel and Agents.
Enforcement Assistant Supervisor
Indiana Gaming Commission
Shelbyville , IN
09.2020 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Assisted Supervisor with with supervision and managing assigned Gaming Agents.
- Maintained work schedule for Gaming Agents and manage the incidence of overtime.
- Reinforced directing gaming enforcement operations at the assigned casino under the direction of the Supervisor.
- Recommended changes to policies and procedures to maximize team efficiency and productivity.
- Worked the Supervisor to implement proper division of responsibilities.
- Monitored, documented, and reported internal control compliance.
- Advised the Supervisor and the Assistant Director of Enforcement of all matters impacting the Commission.
- Reviewed and approved written reports submitted by Agents.
- Maintained daily contact with the Gaming Agents.
- Assisted in recruiting activities.
- Ensured strict compliance with all applicable statutory and regulatory duties imposed upon the Agents including Title 31 compliance.
Gaming Enforcement Agent
Indiana Gaming Commission
Shelbyville, IN
01.2008 - Current
- Skilled professional with over 12 years experience as a Gaming Agent for the Indiana Gaming Commission.
- Worked closely with Enforcement Supervisor to ensure compliance with regulatory policies and adherence to the Indiana criminal code.
- Demonstrated strong interpersonal skills such as communication, team work, leadership, and dependability.
- Developed and maintained a strong working relationship with casino management to implement procedures and policies to ensure compliance with the administrative code.
- Interviewed and interrogated suspects in relation to criminal activity occurring in the casino.
- Interviewed and processed new occupational licensee applicants.
- Demonstrated ability to develop working relationship with local, state, and federal law enforcement.
- Affected arrests of casino patrons and casino employees found in violation of applicable laws.
- Demonstrated ability to develop strong relationships with casino personnel, co-workers, and the public.
Education
Master of Arts - Public Administration
Ball State University
Muncie, INSkills
- Employee motivation and discipline
- Priority management
- Staff Management
- Strategic planning
- Regulatory compliance
- Skilled in conflict resolution
- Operational effectiveness
- Investigative skills and procedures
- Critical thinking
- Strong written and oral communication skills
- Policy and procedure enforcement
- Critical thinking
- Strong written and oral communication skills
Timeline
Gaming Enforcement Supervisor
Indiana Gaming Commission
02.2022 - Current
Enforcement Assistant Supervisor
Indiana Gaming Commission
09.2020 - Current
Gaming Enforcement Agent
Indiana Gaming Commission
01.2008 - Current
Master of Arts - Public Administration
Ball State University