Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
*Adobe, Microsoft Suite, UKG- payroll management and various other databases.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Phlebotomist
Margaret Mary Hospital
321 Mitchell Ave Batesville, In 47006
05.2021 - Current
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Tracked collected specimens by initialing, dating, and noting times of collection.
Stocked phlebotomy cart or carrier with appropriate supplies.
Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Front Manager
Lil'Charlies
04.2009 - Current
Manage a team of front of house staff including scheduling, training, and general supervision
Oversee that all opening and closing duties of front of house are completed correctly and that cleanliness and maintenance are maintained
Responsible for daily deposits, and the correct operation of the POS systems
Balancing of all daily and nightly cash drawers and POS
Inventory and maintenance of par levels for front of house
Providing excellent customer service to guests and excellent leadership to employees
Enforce and monitor all health, safety, and sanitation standards
Assist with catering functions
Handle guest complaints
Work closely with the Back of House Manager to provide a seamless experience
Nurse Aide
Sisters of Saint Francis
10.2016 - 05.2021
Provide direct care for Sisters including daily baths, monitoring, physical examinations and reporting medical issues as needed, up to 25 patients per day
Responsible for training incoming nurse aides as needed
Delivery of end-of-life Care
Assist Registered/Lead Nurse with clinical care of Sisters
Monitor and record any changes in patients' health or well-being
Qualified to work on all infirmary floors in three positions, trainer, nurses aid and medical secretary
Act in accordance with Sisters of Saint Francis policies and procedures
Home Health Aide
Caring First Home Health
04.2015 - 05.2017
Daily Travel to patients homes to provide first class personal care and support
Assist clients with the daily activities and personal care such as bathing, dressing, cleaning, etc
Companionship care such as visiting with the client, reading with them, or listening to music
Light housekeeping
Meal preparation
Education
HIGH SCHOOL DIPLOMA - Core 40 Academic Honors
EAST CENTRAL HIGH SCHOOL
06.2004
Skills
Detail Oriented
Exceptional at written and oral communication
Determined
CPR/AED
Team building
Problem-solving abilities
Reliability
Professionalism
Time management abilities
Certification
Advanced Cardiovascular Life Support (ACLS) Certification - American Heart Association.
Cardiopulmonary Resuscitation (CPR) – American Red Cross or American Heart Association.