Mareena Clark
Summary
Optimistic, detail-oriented, and motivated with years of experience in various work settings. Goal is to obtain a full or part time position with a friendly and approachable persona. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Secretary
Fout's Accounting Office
10.2022 - 04.2023
- Assist customers over the phone, provide information regarding tax returns, filing and organization, billing, assist accountants during appointments.
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Art Assistant
Lynn's Art Studio
- Assist customers during art classes, complete tasks requested by shop owner.
- Enhanced art department efficiency by streamlining communication and workflow processes.
- Organized and maintained an immaculate studio environment, optimizing productivity for all team members.
- Contributed to the successful completion of numerous projects by providing essential administrative support.
Customer Service Representative
Planet Fitness
09.2023 - 12.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating online app
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Secretary
JJC Excavation and Landscaping
01.2019 - 01.2023
- Provide customer support over the phone, record customer information and contacts, respond to emails, compose invoices, organize important documents, billing.
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Facilitated communication between departments for improved collaboration and project success.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Long Term Babysitter
01.2017 - 01.2023
- Create a fun and caring environment for two little girls over a course of 6 years
- Provide meals, new experiences, help with school work, and transportation.
Daycare Teacher
Catamount Children's Center
01.2022 - 06.2022
- Be a present leader and role model to children of various ages, manage school age classroom (k-4)
- Substitute teacher for two-year olds and infants, create lesson plans, ensure physical activity, rest, playtime, and learning
- Teaching children how to play fairly with others
- Observing, assessing, and documenting each child's health, skills, behavior, growth, and development
- Provide breakfast, lunch, and snack time
- Diaper changes and potty training to younger children.
- Enhanced children''s emotional development through empathetic communication and active listening techniques.
- Increased daycare students'' social skills by incorporating group activities and cooperative play into daily routines.
- Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
- Assisted in the design of an updated curriculum to better align with early childhood education standards.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
Retail Sales Associate
Finishline
01.2022 - 04.2022
- Work cash register, stock shelves, mail online orders, approach each customer with a friendly demeanor and provide them with any assistance needed.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
In Home Caregiver
Self-employed
01.2020 - 12.2020
- Care for a patient in her home after surgery by providing meals, aid in bathing, and give scheduled medications.
- Improved client well-being by providing personalized and compassionate in-home care services.
- Enhanced quality of life for clients through attentive assistance with daily activities, including bathing, dressing, and grooming.
- Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
- Promoted client independence by encouraging participation in self-care tasks and engaging in stimulating conversations.
- Provided essential medication reminders to ensure clients took prescriptions on time and in accordance with doctor''s orders.
Education
The University of Tampa
Tampa, Florida01.2022
High School Diploma -
Keyser High School
Keyser, West Virginia01.2021
Potomac State College
Keyser, West Virginia01.2021
Skills
- Landscape maintenance/ office work
- Writing
- Filing
- Typing
- Organization
- Communication
- Customer service
- Teaching/classroom management
- Infant and toddler care
- Meal preparation
- Painting
- Pottery
- Caregiving
- Attention to Detail
Awards
AP English Exam Cumberland Valley Optimist's Club first place essay winner Microsoft WORD skills test
Timeline
Customer Service Representative
Planet Fitness
09.2023 - 12.2023
Secretary
Fout's Accounting Office
10.2022 - 04.2023
Daycare Teacher
Catamount Children's Center
01.2022 - 06.2022
Retail Sales Associate
Finishline
01.2022 - 04.2022
In Home Caregiver
Self-employed
01.2020 - 12.2020
Secretary
JJC Excavation and Landscaping
01.2019 - 01.2023
Long Term Babysitter
01.2017 - 01.2023
Art Assistant
Lynn's Art Studio
The University of Tampa
High School Diploma -
Keyser High School
Potomac State College
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