Mareez Boulis Barsoum
Henderson
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Claims Adjudicator
Maximus
12.2022 - 07.2023
- Work on cases assigned by the government to determine eligibility for various types of financial assistance
- Continuously updated personal knowledge on relevant laws, regulations, and policies affecting the adjudication process within the jurisdiction served.
- Ensured accurate determinations with meticulous research and thorough investigation of disputes.
- Show justification for recommended course of action
- Determined claim status and negotiated to reach reasonable settlements or denials.
- Explain rulings to claimants and how they may appeal decisions.
- Improved claim processing efficiency by streamlining workflows and implementing time-saving strategies.
Point Of Sale Technician
Combase USA
01.2019 - 10.2019
- Managed multiple simultaneous service requests with excellent organizational skills and attention to detail, ensuring prompt completion without sacrificing quality.
- Used Wordpress to Create manual pages and videos for the company website.
- Optimized system performance through regular updates of POS software, ensuring compatibility with new devices or peripherals as needed.
- Improved system efficiency by troubleshooting and repairing POS hardware and software issues.
- Boosted productivity by maintaining an up-to-date inventory of replacement parts for quick repairs or replacements when necessary.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
Client Relationship Supervisor
Aveanna Healthcare
11.2017 - 12.2018
- Scheduled and directed the nursing staff in daily work assignments for in home Health care.
- Made in home visits to teach patients and care takers how to use the new available healthcare software via tablet.
- Improved communication between the front desk and clinical staff by providing accurate, up-to-date appointment information.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing cancellations.
- Provided exceptional customer service to patients, addressing inquiries and resolving issues related to scheduling or billing concerns.
- Maintained patient confidentiality by strictly adhering to HIPAA regulations while handling sensitive personal information.
- Helped implement new scheduling software, streamlining the appointment booking process and improving accuracy.
Operations Manager
Tail & Fin
06.2016 - 10.2017
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
- Negotiated vendor contracts effectively to secure favorable pricing on high-quality products while maintaining strong partnerships with suppliers.
- Managed daily operations efficiently, overseeing staff scheduling, budgeting, and purchasing decisions to optimize resources.
- Monitored labor costs carefully while ensuring sufficient staffing levels during peak periods.
- Ensure proper health and sanitation standards that comply with policies and procedures of the health department
Legal Assistant/Paralegal
Law Firm Express
08.2010 - 03.2015
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
- Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
- Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Accurately logged all completed deliveries for easy reference, resulting in improved record-keeping and fewer discrepancies.
Education
High School Diploma -
Valley Highschool
Las Vegas, NV08.2010
Skills
- Case Evaluation
- Courtroom Etiquette
- Client Relationship Management
- Client Rapport
- Policy Interpretation
- HR Policies and Procedures
- New Employee Orientation
- Technical Understanding
- Goal-Oriented
- Exceptional Communication
- Technical Support Proficiency
- Labor Management
- API
- Critical Thinking Abilities
Languages
Arabic
Native or Bilingual
Certification
- TAM Alcohol Certification
- Food Handler Certification
Timeline
Claims Adjudicator
Maximus
12.2022 - 07.2023
Point Of Sale Technician
Combase USA
01.2019 - 10.2019
Client Relationship Supervisor
Aveanna Healthcare
11.2017 - 12.2018
Operations Manager
Tail & Fin
06.2016 - 10.2017
Legal Assistant/Paralegal
Law Firm Express
08.2010 - 03.2015
High School Diploma -
Valley Highschool
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