Mareez Boulis Barsoum
Henderson
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Claims Adjudicator
Maximus
Las Vegas, USA
12.2022 - 07.2023
- Work on cases assigned by the government to determine eligibility for various types of financial assistance
- Continuously updated personal knowledge on relevant laws, regulations, and policies affecting the adjudication process within the jurisdiction served.
- Ensured accurate determinations with meticulous research and thorough investigation of disputes.
- Show justification for recommended course of action
- Determined claim status and negotiated to reach reasonable settlements or denials.
- Explain rulings to claimants and how they may appeal decisions.
- Improved claim processing efficiency by streamlining workflows and implementing time-saving strategies.
Point Of Sale Technician
Combase USA
Las Vegas, USA
01.2019 - 10.2019
- Managed multiple simultaneous service requests with excellent organizational skills and attention to detail, ensuring prompt completion without sacrificing quality.
- Used Wordpress to Create manual pages and videos for the company website.
- Optimized system performance through regular updates of POS software, ensuring compatibility with new devices or peripherals as needed.
- Improved system efficiency by troubleshooting and repairing POS hardware and software issues.
- Boosted productivity by maintaining an up-to-date inventory of replacement parts for quick repairs or replacements when necessary.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
Client Relationship Supervisor
Aveanna Healthcare
Las Vegas, USA
11.2017 - 12.2018
- Scheduled and directed the nursing staff in daily work assignments for in home Health care.
- Made in home visits to teach patients and care takers how to use the new available healthcare software via tablet.
- Improved communication between the front desk and clinical staff by providing accurate, up-to-date appointment information.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing cancellations.
- Provided exceptional customer service to patients, addressing inquiries and resolving issues related to scheduling or billing concerns.
- Maintained patient confidentiality by strictly adhering to HIPAA regulations while handling sensitive personal information.
- Helped implement new scheduling software, streamlining the appointment booking process and improving accuracy.
Operations Manager
Tail & Fin
Henderson, USA
06.2016 - 10.2017
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
- Negotiated vendor contracts effectively to secure favorable pricing on high-quality products while maintaining strong partnerships with suppliers.
- Managed daily operations efficiently, overseeing staff scheduling, budgeting, and purchasing decisions to optimize resources.
- Monitored labor costs carefully while ensuring sufficient staffing levels during peak periods.
- Ensure proper health and sanitation standards that comply with policies and procedures of the health department
Legal Assistant/Paralegal
Law Firm Express
Las Vegas, USA
08.2010 - 03.2015
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
- Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
- Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Accurately logged all completed deliveries for easy reference, resulting in improved record-keeping and fewer discrepancies.
Education
High School Diploma -
Valley Highschool
Las Vegas, NV08.2010
Skills
- Case Evaluation
- Courtroom Etiquette
- Client Relationship Management
- Client Rapport
- Policy Interpretation
- HR Policies and Procedures
- New Employee Orientation
- Technical Understanding
- Goal-Oriented
- Exceptional Communication
- Technical Support Proficiency
- Labor Management
- API
- Critical Thinking Abilities
Languages
Arabic
Native or Bilingual
Certification
- TAM Alcohol Certification
- Food Handler Certification
Timeline
Claims Adjudicator
Maximus
12.2022 - 07.2023
Point Of Sale Technician
Combase USA
01.2019 - 10.2019
Client Relationship Supervisor
Aveanna Healthcare
11.2017 - 12.2018
Operations Manager
Tail & Fin
06.2016 - 10.2017
Legal Assistant/Paralegal
Law Firm Express
08.2010 - 03.2015
High School Diploma -
Valley Highschool