Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ma Regina Quinit

Las Vegas,NV

Summary

I am server with a strong work ethic and exceptional customer service experience. Skilled in cash handling and guest engagement, I thrive in high-volume dining environments, ensuring guest satisfaction and efficient table bussing. Committed to enhancing the dining experience through attentive service and a positive attitude.

Overview

10
10
years of professional experience

Work History

Server

Husssong's Cantina
07.2015 - Current
  • Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
  • Managed food and beverage orders efficiently, contributing to streamlined operations during peak hours.
  • Maintained cleanliness and organization of dining areas, adhering to health and safety standards consistently.
  • Collaborated with kitchen staff to communicate special requests and dietary restrictions accurately.
  • Handled cash transactions and processed payments promptly, ensuring accurate end-of-shift reconciliations.
  • Resolved customer complaints swiftly, improving overall dining experience and fostering loyalty.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Busser/Runner

Hussong's Cantina
07.2015 - 06.2017
  • Assisted servers by promptly clearing and resetting tables for new guests.
  • Supported kitchen staff by delivering dishes and managing dishware throughout service.
  • Maintained cleanliness and organization of dining areas, enhancing guest experience.
  • Trained new bussers on operational procedures and best practices for efficiency.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Assisted servers in providing efficient service for improved guest experiences.

Education

Bachelor Of Science - Computer Science

STI College
Philippines
10.2005

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • High volume dining
  • Table bussing

Timeline

Server

Husssong's Cantina
07.2015 - Current

Busser/Runner

Hussong's Cantina
07.2015 - 06.2017

Bachelor Of Science - Computer Science

STI College

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