Mareike Owen
Fair Lawn,NJ
Summary
Efficient professional with 15+ years of experience in food and beverage operations including POS implementation and training, inventory planning and control, and menu pricing. Aiming to leverage my leadership, sales and customer service skills to successfully fill a role at your company.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cocktail Bartender
Pharmacie Bar + Kitchen
09.2024 - 12.2024
- Crafted special drink and cocktail menu items for seasonal offerings.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
POS Implementation & Administrative Coordinator
Absolute POS
12.2021 - 09.2024
- Remove previously installed POS systems
- Trace, test & repair or run new CAT-5 & 6 cables
- Install & test Toast POS systems
- Train restaurant staff & owner/operators in front and back end operations
- Train the techs within our third-party company how to implement new POS systems
- Arrange all the technicians' schedules based on when & where the contracted jobs are
- Create excel spreadsheets for the technicians use to advise restaurant managers in their backend operations particularly in tip distribution
- Manage the back end of our company's billing system
- Manage our internal support CRM and customer relations
Restaurant Manager
Restaurant 101
08.2020 - 12.2021
- Alternated between front and back of house roles as needed during operating hours
- Kept tidy and organized inventory of stock with the use of Excel spreadsheets
- Managed costs by maintaining relationships with suppliers and tracking use of products
- Spoke with customers to ensure guest satisfaction
- Performed high volume quality assurance checks and food output in the expo position
- Maintained excellent sanitation standards and practices
Cocktail Bartender
Vintage Sofa Bar
08.2018 - 05.2019
Bar Manager
The Trophy Room
03.2017 - 03.2018
- Hired, trained, managed and scheduled a staff of 17 employees
- Balanced two cash drawers daily and petty cash in the safe weekly
- Kept accurate inventory of all product and maintained a strict liquor pour cost
- Managed all back of house CRM and cloud systems
- Curated a large, rotating bourbon selection with tasting notes to assist guests as they enjoy them
- Worked closely with suppliers to keep fresh product in house
Lead Bartender
The Tap
03.2014 - 03.2020
- Opened and closed cash drawers daily and created deposits for the bar each night
- Kept up with continued bar education by traveling to different conferences & completions
- Designed drink specials that will be lucrative for the bar and fun for the patrons
- Made and served drinks quickly and efficiently while keeping a clean and organized bar
- Maintained a peaceful bar atmosphere by monitoring consumption
- Created a community of regulars/repeat customers over a series of years and maintained great relationships with all of them
Bartender
Player's Bar & Billiards
04.2013 - 01.2015
Education
Skills
- Microsoft Excel
- Low Voltage Experience
- Google Suite Proficiency
- Scheduling
- Spanish
- Point of sale (POS) system operation
- CRM Software
- Office Administration
Certification
- Certified Specialist of Tequila - Academia Patron Master Class and Immersion Course in Jalisco, MX
- Camp Runamok Bartender Bourbon Training
- Supplemental secondary sponsored Kentucky Bourbon Trails Trip
- First Place Fernet Branca Cocktail Competition (Triad)
- Third Place Fernet Branca Cocktail Competition (Charlotte)
- New York Bar Institute Week - Excel for Bar Managers
- DC's Bar Institute Econo Weekend
- Diageo's World Class Bartender Competition Training in Atlanta
Timeline
Cocktail Bartender
Pharmacie Bar + Kitchen
09.2024 - 12.2024
POS Implementation & Administrative Coordinator
Absolute POS
12.2021 - 09.2024
Restaurant Manager
Restaurant 101
08.2020 - 12.2021
Cocktail Bartender
Vintage Sofa Bar
08.2018 - 05.2019
Bar Manager
The Trophy Room
03.2017 - 03.2018
Lead Bartender
The Tap
03.2014 - 03.2020
Bartender
Player's Bar & Billiards
04.2013 - 01.2015
- Certified Specialist of Tequila - Academia Patron Master Class and Immersion Course in Jalisco, MX
- Camp Runamok Bartender Bourbon Training
- Supplemental secondary sponsored Kentucky Bourbon Trails Trip
- First Place Fernet Branca Cocktail Competition (Triad)
- Third Place Fernet Branca Cocktail Competition (Charlotte)
- New York Bar Institute Week - Excel for Bar Managers
- DC's Bar Institute Econo Weekend
- Diageo's World Class Bartender Competition Training in Atlanta
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