MAREILYS ALVAREZ

• Handle incoming communications, ensuring timely responses and proper routing of inquiries.
• Manage paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail, entered data and completed other clerical tasks.

Keep students' academic information update in the system.

Receive payments from students.

Manage student needs through phone calls, messages, and emails.

Supervision of all procedures to be carried out in the area (opening customer accounts, approving loans), as well as sales management, account monitoring, problem solving, and employee training.