Marel McMeekin
Oklahoma City,OK
Summary
- Sales Executive with a strong history of managing client relationships and new client development through analysis of market and competitive trends, utilizing referrals, and networking within a niche industry.
- Persuasive communicator; use consultative Selling skills to identify opportunities, overcoming objections, build relationships and turn cold canvassing into sales.
- Tenacious negotiator and closer; adept in conveying the benefits of products/services and generating customer interest. Quickly learn, master and sell new product offerings.
Overview
11
11
years of professional experience
Work History
Enterprise Account Executive
T-Mobile For Business
07.2022 - Current
- Executed successful sales strategies to convert leads into customers.
- Negotiated contracts with key stakeholders, securing long-term partnerships and revenue growth.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Managed sales cycle to maintain solid customer base through quarterly health reviews, and identifying and eliminate competitive gaps and service deficiencies
- Collaborated with customers to learn business operations and capitalize on upselling and cross-selling opportunities.
Enterprise Account Manager
T-Mobile For Business
07.2021 - 07.2022
- Enhanced client relationships by actively engaging with key stakeholders in regular meetings, addressing concerns, and discuss future projects.
- Prepared sales presentations for clients showing success and credibility of products.
- Increased revenue growth by identifying new opportunities within enterprise accounts and developing strategic partnerships.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Built strong relationships with industry partners, increasing brand visibility and generating valuable referrals.
Customer Experience Trainer
T-Mobile
09.2018 - 07.2021
- Led #1 Training Team in Nation for reducing customer churn and new activations.
- Implemented diverse instructional methods, optimizing trainee engagement.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Facilitated team-building exercises that fostered collaboration and communication among department members.
- Developed customized training programs strategically crafted for specific needs and challenges, leading to notable improvement in site productivity and overall efficiency.
- Stayed current on industry trends and advancements, incorporating new techniques into existing training programs as needed.
Team of Experts Coach
T-Mobile
09.2012 - 08.2018
- Effectively led team of Sales Experts dedicated to resolution, providing guidance and support while nurturing culture of excellence
- Implemented trust-building initiatives with customers, emphasizing transparency, effective communication, and timely issue resolution.
- Prioritized customer retention by addressing root causes of issues, fostering enduring customer relationships, and establishing foundation of trust.
- Integrated valuable customer feedback into team strategies, ensuring resolution-driven sales team remained responsive to evolving customer needs and expectations.
Skills
- Cold Calling and Telephone Skills
- Territory Management & Customer Support
- Sales and Margin Improvement
- Contract Negotiation
- New Business Development
- Long-term Customer Relationships Complaint
- Handling and resolution Customer Service
- Communication and Interpersonal Skills
- Leadership and Teamwork Skills
- Time Management and Organizational Skills
- Performance Monitoring
Acheivements
- Sales Advisor Council - selected by T-Mobile for Business Vice President, George Fischer to represent the voice of my market.
- Contributed to development of innovative processes, and participated as subject matter expert in new product testing.
Timeline
Enterprise Account Executive
T-Mobile For Business
07.2022 - Current
Enterprise Account Manager
T-Mobile For Business
07.2021 - 07.2022
Customer Experience Trainer
T-Mobile
09.2018 - 07.2021
Team of Experts Coach
T-Mobile
09.2012 - 08.2018
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