Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marelin Xiloj

Englewood,NJ

Summary

Dedicated and adaptable employee with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

4
4
years of professional experience

Work History

Host/ Server

Roman Inn
Englewood, NJ
08.2024 - Current
  • Greeted guests upon arrival and provided them with menus.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Provided excellent customer service by anticipating customer needs.
  • Inspected dining and serving areas for cleanliness and proper setup.

Cashier

ShopRite
Palisades Park, NJ
03.2024 - 07.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Resolved customer complaints professionally in accordance with company policy.
  • Built and maintained productive relationships with employees.
  • Learned roles of other departments to provide coverage and keep store operational.

Host/Server

Blue Akai
Englewood, NJ
03.2022 - 03.2024
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Collected reservation information and communicated updates to guests via mobile device or in-person.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Trained new employees on restaurant procedures and plating techniques.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Host

Humble Toast
Teaneck, NJ
06.2021 - 02.2022
  • Provided customers with accurate wait times and monitored waiting list.
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Managed incoming calls during busy shifts.
  • Managed dining room layout to maximize efficiency of staff members.

Education

Marketing

Montclair State University
Montclair, NJ
05-2028

Skills

  • Task prioritization
  • Telephone reception
  • Reservations
  • Order accuracy
  • Verbal and written communication
  • Team collaboration
  • Customer service
  • Event planning assistance
  • Team player mentality

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Host/ Server

Roman Inn
08.2024 - Current

Cashier

ShopRite
03.2024 - 07.2024

Host/Server

Blue Akai
03.2022 - 03.2024

Host

Humble Toast
06.2021 - 02.2022

Marketing

Montclair State University

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Marelin Xiloj