Mareline Merlan
Lancaster,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Assistant to Insurance Adjuster (Remote)
Jacqueline Amador, Independent Insurance Adjuster
Lancaster , CA
05.2021 - Current
- Review photos and documents
- Coordinate with insureds and give status updates
- Schedule meetings, appointments and travel arrangements.
- Manage invoices
Case Management Specialist/ Dispatcher
American Medical Response
Lancaster, CA
07.2016 - 08.2018
- Received incoming calls and arranged transports for facilities, private parties, and contracted clients who relied on us to provide them all services “One Stop Shop”
- Systematically and accurately triaged patients over the phone.
- Multitasked and assessed priority of various time sensitive tasks at a time.
- Memorized constantly changing knowledge and procedure.
- Confidently made quick decisions based on knowledge, experience, and intuition.
- Constructed case notes and comprehensive reports for data entry into CAD
Data Collector
Retail Data LLC.
Lancaster, CA
08.2015 - 07.2016
- Used handheld data collection devices (high speed scanners) to record product unique codes, accurately enter unique price(s), and appropriate attributes.
- Worked undirected with minimal supervision.
- Kept data secure and followed proper procedures for uploading and transmitting information.
- Stayed on top of daily workload with speed and efficiency.
- Worked undercover within competitors store, when approached maintaining cover with improvised cover story.
Education
A.A. - Restaurant and Culinary Management
Univeristy of Antelope Valley
2010
Skills
Independent insurance adjuster licenses
- California
- Arizona
- Florida
- Oregon
- Kentucky
- New Mexico
- Texas
- Mississippi
- Georgia
Languages
Bilingual in Spanish: Natively speak, read and write.
Skills
·High ethical standards · Courteous demeanor · Energetic work attitude · Customer service expert · Adaptive team player · Creative problem solver · Technologically savvy · Triage/Priority assessment skills · Active listen · Organizational skills
References
References available upon request.
Timeline
Assistant to Insurance Adjuster (Remote)
Jacqueline Amador, Independent Insurance Adjuster
05.2021 - Current
Case Management Specialist/ Dispatcher
American Medical Response
07.2016 - 08.2018
Data Collector
Retail Data LLC.
08.2015 - 07.2016
A.A. - Restaurant and Culinary Management
Univeristy of Antelope Valley
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