Marelyn Morales
Bushkill,PA
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management. Offers successful career history comprising more than 15 years.
Overview
19
19
years of professional experience
Work History
Forklift Operator
NFI
06.2024 - Current
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Transported goods between warehouse locations according to shipment and storage needs.
Patient Service/Accounts Representative
Rheumatology Consultants, LLP
01.2017 - 07.2019
- Customer care/relations
- Handled all incoming and outgoing calls
- Scheduled all appointments
- Dealt with all medical insurances
- Data Entry - Health Tech Medical
- Managed a portfolio of high-value clients, fostering strong relationships through exceptional customer service.
- Negotiated payment terms with clients, maintaining healthy cash flow while accommodating their needs.
Receptionist
Rockville Center Diagnostic Imaging P.C.
03.2011 - 09.2014
- Handle all incoming and outgoing calls
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Confirmed appointments, communicated with clients, and updated client records.
- Deal with all medical insurances
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Receptionist
Doshi Diagnostic
02.2006 - 03.2011
- Customer care/relations
- Handled all incoming and outgoing calls
- Scheduled all appointments
- Dealt with all medical insurances
- Data Entry - Health Tech Medical
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
Skills
- Health Tech Program
- Microsoft Word
- World Wide Web - Internet
- Fax and Copy Machine
- Material Handling
- Teamwork and Collaboration
- Front Desk Operations
- Telephone Etiquette
- Medical Terminology
- Patient Registration
- Insurance Verification
- Appointment management
References
Ms. Julie, 917-885-4688, Doshi Diagnostic
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Forklift Operator
NFI
06.2024 - Current
Patient Service/Accounts Representative
Rheumatology Consultants, LLP
01.2017 - 07.2019
Receptionist
Rockville Center Diagnostic Imaging P.C.
03.2011 - 09.2014
Receptionist
Doshi Diagnostic
02.2006 - 03.2011
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