Summary
Overview
Work History
Education
Skills
Additionalinformation
Languages
Certification
Education and Credentials
Timeline
Generic

Marelyn Salcedo

Oakland

Summary

Qualified Logistics dispatcher with extensive background in coordinating freight logistics and managing driver schedules. Successfully organized complex routes and ensured timely deliveries, enhancing overall fleet efficiency. Demonstrated strong communication and problem-solving skills to address and resolve unforeseen challenges.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Freight Service Coordinator

GSC Enterprises
03.2025 - 07.2025
  • Facilitated communication between clients and service teams, enhancing overall satisfaction and resolution rates.
  • Coordinated daily truck schedules to optimize delivery routes and enhance operational efficiency.
  • Communicated with drivers to provide real-time updates on shipments and address any issues.
  • Monitored freight movement using transportation management systems to ensure timely delivery.
  • Implemented process improvements that enhanced communication between drivers and the dispatch team.
  • Collaborated with warehouse staff to streamline loading processes and reduce wait times.
  • Developed contingency plans for unexpected delays, ensuring minimal disruption in service delivery.

Office Administrative Assistant

Sentry Living Solutions
05.2024 - 03.2025
  • Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
  • Organized and maintained filing systems, both paper and electronic.
  • Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
  • Assisted with scheduling meetings and appointments for the office staff.
  • Ordered supplies and maintained an inventory of office equipment.
  • Provided support to other departments by completing clerical tasks as needed.
  • Maintained confidentiality of sensitive data in accordance with company policies.
  • Performed administrative duties such as photocopying, faxing documents and mailing packages.
  • Set up new hire paperwork according to company standards.

CUSTOMER SERVICE REPRESENTATIVE

ITS Con Global
04.2023 - 04.2024
  • Maintain accurate records of customer's equipment inventory and relevant activities
  • Develop and maintain effective professional communications with customers
  • Updates tech systems with sales equipment repairs and movement
  • Prepares billing paperwork for repaired units daily
  • Responsible for monthly storage and handling billing reports
  • Coordinates scheduling of on-hires with yard supervisor

RETAIL SALES ASSOCIATE

T-Mobile
11.2021 - 08.2022
  • Greet and welcome all customers upon entry into the Verizon store in a professional and friendly manner
  • Make personal connections while exploring, and discovering customer needs, support and inform customers' purchase decisions, and help problem-solve customer issues
  • Worked at the forefront of technology while interacting with and supporting customer needs, exploring individual needs, and providing hands-on demonstrations of the latest and greatest technology in-store
  • Guide customers through their purchasing experience with thoughtful questions, informative answers, and sharing my expertise
  • Works effectively as a team leader to meet all customers, staff, and company expectations, and approaches service and sales needs with care, patience, honesty, and empathy

RETAIL SALES ASSOCIATE

TJ MAXX
10.2020 - 07.2021
  • Helped drive sales through the engagement of customers, suggestive selling, and sharing product knowledge
  • Accurately process all payments by totaling purchases, processing checks, cash, and store or other credit and debit cards
  • Assist with inventory, including receiving and stocking merchandise
  • Supports and participates in store shrink reduction goals and programs

Education

High School Diploma -

Alameda Opportunity Academy
Oakland, California
06.2022

clinical lab - Phlebotomy

CALRegional
Richmond, CA

Skills

  • Inventory Management
  • Customer service
  • Logistics
  • Excellent problem-solving
  • Responsible
  • Record keeping
  • Database entry
  • Database Maintenance
  • Telephone reception
  • Schedule Management
  • Stress tolerance
  • Freight rate negotiation

Additionalinformation

Windows, Mac OS, Microsoft Word, Excel, Google Suite, Fluent in both English & Spanish

Languages

English
Professional
Spanish
Professional

Certification

  • CPR/First aid certified

Education and Credentials

true,other

Timeline

Freight Service Coordinator

GSC Enterprises
03.2025 - 07.2025

Office Administrative Assistant

Sentry Living Solutions
05.2024 - 03.2025

CUSTOMER SERVICE REPRESENTATIVE

ITS Con Global
04.2023 - 04.2024

RETAIL SALES ASSOCIATE

T-Mobile
11.2021 - 08.2022

RETAIL SALES ASSOCIATE

TJ MAXX
10.2020 - 07.2021

High School Diploma -

Alameda Opportunity Academy

clinical lab - Phlebotomy

CALRegional

Similar Profiles

CREATE PROFILE