Marem Tallw
Sterling Heights,MI
Summary
Proven to excel in front office efficiency, I enhanced visitor satisfaction and streamlined appointment processes at Get Well Urgent Care. Leveraging time management and telephone etiquette, I significantly contributed to a professional, welcoming environment, mastering both team collaboration and office organization without compromising confidentiality.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Get Well Urgent Care
04.2021 - 10.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Completed all tasks in compliance with company policies and procedures.
Education
Associate of Arts - General Studies
Macomb Community College
Warren, MI09.2023
High School Diploma -
Adlai Stevenson High School
Sterling Heights, MI05.2020
Skills
- Time Management
- Listening Skills
- Cash Handling
- Telephone Etiquette
- Team Collaboration
- Appointment Scheduling
Timeline
Front Desk Receptionist
Get Well Urgent Care
04.2021 - 10.2023
Associate of Arts - General Studies
Macomb Community College
High School Diploma -
Adlai Stevenson High School