Summary
Overview
Work History
Education
Skills
Awards
Activities
Affiliations
Languages
Accomplishments
Websites
Timeline
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MAREN JONES

Mill Valley,CA

Summary

Dedicated customer service professional with a strong background in enhancing customer satisfaction and team collaboration. Proven skills in problem-solving and communication, with experience in both retail and nonprofit settings. Recognized for reliability and consistently meeting objectives.

Overview

2
2
years of professional experience

Work History

Employee

Swirl Ice Cream
Mill Valley, CA
02.2024 - 08.2024
  • Enhanced customer satisfaction at Swirl Ice Cream by resolving issues with expert product knowledge.
  • Streamlined inventory processes to ensure efficient stock availability, and reduce shortages.
  • Opened and closed the store.

Intern

HUMANS OF SAN QUENTIN
05.2023 - 12.2023
  • Company Overview: A nonprofit sharing the lives of people inside prison to give them a voice and include them in the public conversation.
  • Read and organize incarcerated people's stories so they can be published on different social media platforms.
  • Collaborated with the Humans of San Quentin team to promote impactful social media content, increasing public engagement.
  • Organized and facilitated fundraising activities, such as art auctions, for nonprofit initiatives.

Store Employee

ARCHRIVAL SPORTS
05.2022 - 12.2022
  • Company Overview: Sports retail store
  • Utilized product expertise at Archrival Sports to guide customers in selecting appropriate running shoes.
  • Transferred boxes and inventory to another store, and took in deliveries.
  • Checked out customers at the register with excellent customer service.

Coach

MILL VALLEY SOCCER CLUB
06.2022 - 07.2022
  • Ran a 4 hour soccer camp for kids ages 6-14
  • 60 hours total

Education

Bachelor of Science - Psychology

Tufts University
Medford, MA
05-2028

High School -

TAMALPAIS HIGH
Mill Valley, CA

Skills

  • Social media content creation
  • Customer Service Excellence
  • Inventory Management
  • Basic Spanish communication
  • Interpersonal and social skills
  • Tech savvy

Awards

  • Tam High School Honor T, Tam High School, Awarded to students who perform well academically and complete 12 hours of community service each semester.
  • National Society of High School Scholars, Tam High School, Awarded to high achieving academic students.
  • AP SCHOLAR AWARD, Tam High School, Awarded to students who score a 3 or above on at least 3 AP Tests.
  • MCAL Player of the Year, Tam High School
  • Marin Athletic Foundation 'Outstanding Student Athlete Award', Tam High School, Student-athletes are selected by Athletic Involvement, Scholarship, Leadership, Deportment, and School/Community Involvement.
  • Most assists and second highest overall points in Marin County Athletic League, Tam High School Soccer, Earned 26 overall points in league games.
  • Marin County Athletic League's First Team, Tam High School Soccer, Ranked as one of the best players in the league.
  • Marin County Athletic League's Second Team, Tam High School Soccer, Ranked as one of the best players in the league.

Activities

  • Active Member, TAMALPAIS HIGH SCHOOL MUSIC TOGETHER, 09/01/09, 06/01/12, 1, Create and organize fun music activities., Sing at school rallies to enable 10 students with disabilities to be part of school community.
  • Captain, MARIN FC, 09/01/09, 06/01/12, 8, Lead by example and have most amount of goals., Attend Elite Clubs National League showcases., Made it to Nationals 3 years in a row.
  • Player, ELITE CLUBS NATIONAL LEAGUE SOCCER, 06/01/09, 06/01/12, 28, Trained once a month with top girls in Northern California and for an entire week with top national players., Played in National Selection Game., Learned how to stay motivated and perform well in a rigorous environment.
  • Player, TAMALPAIS HIGH SCHOOL SOCCER, 09/01/09, 06/01/11, 12, Started and was lead scorer on JV team freshman year., Started and had highest number of assists and goals on varsity team sophomore and junior year.
  • Independent Learner, INDEPENDENT LEARNING ABOUT PSYCHOLOGY, 06/01/10, 06/01/11, 3, Read different behavior analysis, psychology, and mental health books., Gained understanding of the science and behavioral analysis side of psychology., Learned how to give more effective advice to friends and family.
  • Senior Class Vice President and Link Crew Member, TAM HIGH SCHOOL LEADERSHIP, 09/01/12, 06/01/12, 3, Raise money and create events for senior class., Welcome incoming freshman into school with orientation and weekly check ins., Go to morning classes and lunch meetings to brainstorm and set up activities.
  • Self-taught Guitar Player, GUITAR, 06/01/11, 06/01/12, 2, Learn chords and songs by watching YouTube videos and through an app., Play with friends.
  • Vice President, TAM VERDE CLUB, 06/01/11, 06/01/12, 3, Promote walking, biking, and carpooling to school., Reducing harmful carbon dioxide greenhouse gas emissions that damage the environment.

Affiliations

  • ATHLETE ALLIES - Non profit organization dedicated to advocacy for LGBTQ+ athletes. Monthly events dedicated to expanding support for queer athletes and supporting unrecognized demographic of students.
  • BIG BROTHERS BIG SISTERS - Mentoring under-resourced elementary school kids, meeting 1 on 1 to create a supportive relationship
  • TAMALPAIS HIGH SCHOOL MUSIC TOGETHER. 1 hrs per wk. 40 wks. School club bringing a sense of community to disabled students through music.
    Active Member
    • Create and organize fun music activities.
    • Sing at school rallies to enable 10 students with disabilities to be part of school community.
    MARIN FC. 8 hrs per wk. 32 wks. Club soccer team
    Captain
    • Lead by example and have most amount of goals.
    • Attend Elite Clubs National League showcases.
    • Made it to Nationals 3 years in a row.
    ELITE CLUBS NATIONAL LEAGUE SOCCER. 28 hrs per wk. 1 wks. Elite Clubs National League, Player Development Program
    Player
    9, 10, 11, 12
    9, 10, 11
    9, 10, 11, 12
    • Trained once a month with top girls in Northern California and for an entire week with top national players.
    • Played in National Selection Game.
    • Learned how to stay motivated and perform well in a rigorous environment.
    TAMALPAIS HIGH SCHOOL SOCCER. 12 hrs per wk. 15 wks. Center Mid and Left Wing, Varsity 10, 11, JV 9
    • Started and was lead scorer on JV team freshman year.
    • Started and had highest number of assists and goals on varsity team sophomore and junior year.
    INDEPENDENT LEARNING ABOUT PSYCHOLOGY. 3 hrs per wk. 52 wks. • Read different behavior analysis, psychology, and mental health books.
    • Gained understanding of the science and behavioral analysis side of psychology.
    • Learned how to give more effective advice to friends and family.
    TAM HIGH SCHOOL LEADERSHIP. 3 hrs per wk. 30 wks.
    Senior Class Vice President and Link Crew Member
    • Raise money and create events for senior class.
    • Welcome incoming freshman into school with orientation and weekly check ins.
    • Go to morning classes and lunch meetings to brainstorm and set up activities.
    GUITAR. 2 hrs per wk. 50 wks. Independently play a musical instrument
    Self-taught guitar player
    • Learn chords and songs by watching YouTube videos and through an app.
    • Play with friends.
    TAM VERDE CLUB. 3 hrs per wk. 52 wks. School club that promotes the use of the Pave Commute App.
    Vice president
    • Promote walking, biking, and carpooling to school.
    • Reducing harmer carbon dioxide greenhouse gas emissions that damage the environment.

Languages

Spanish
Limited

Accomplishments

  • Tam High School Honor T (School; 10, 11). Awarded by Tamalpais High. Awarded to students who perform well
    academically and complete 12 hours of community service each semester.
    • National Society of High School Scholars (International; 11). Awarded by Tamalpais High. Awarded to high achieving
    academic students.
    • AP SCHOLAR AWARD (National; 11). Awarded by Tamalpais High. Awarded to students who score a 3 or above on
    at least 3 AP Tests.
    • MCAL Player of the Year (District; 12). Awarded by Tamalpais High.
    • Marin Athletic Foundation "Outstanding Student Athlete Award" (District; 12). Awarded by Tamalpais High. Student-
    athletes are selected by Athletic Involvement, Scholarship, Leadership, Deportment, and School/Community
    Involvement
    • Most assists and second highest overall points in Marin County Athletic League (Regional; 11). (Regional; 11). Awarded
    by Tamalpais High School Soccer. Earned 26 overall points in league games
    • Marin County Athletic League’s First Team (Regional; 11). (Regional; 11). Awarded by Tamalpais High School Soccer.
    Ranked as one of the best players in the league.
    • Marin County Athletic League's Second Team (Regional; 10). Awarded by Tamalpais High School Soccer. Ranked as
    one of the best players in the league.

Timeline

Employee

Swirl Ice Cream
02.2024 - 08.2024

Intern

HUMANS OF SAN QUENTIN
05.2023 - 12.2023

Coach

MILL VALLEY SOCCER CLUB
06.2022 - 07.2022

Store Employee

ARCHRIVAL SPORTS
05.2022 - 12.2022

Bachelor of Science - Psychology

Tufts University

High School -

TAMALPAIS HIGH
MAREN JONES