Maren Quist
Kaysville
Summary
Dynamic leader with proven expertise in employee supervision and customer service excellence, honed at Orlando's Mexican Restaurant. Elevated customer satisfaction and team productivity through effective training and multitasking skills. Achieved rapid promotion, demonstrating a strong work ethic and exceptional communication. Skilled in banquet coordination and fostering a collaborative environment.
Overview
7
7
years of professional experience
Work History
Front End Manager
Orlando's Mexican Restaurant
03.2023 - Current
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Monitored cash drawers in 2 checkout stations to verify adequate cash supply.
- Oversaw cashier operations, bookkeeping, and security.
- Maintained strong customer relations and effective customer service standards.
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Promoted from cashier to front end manager within two years, demonstrating rapid growth in leadership abilities and operational knowledge.
- Reduced wait times for customers by optimizing staff scheduling and improving employee productivity.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Coached employees through day-to-day work and complex problems.
Head Server
Orlandos Mexican Restaurant
07.2018 - 02.2023
- Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
Babysitter
Davis Music Academy
09.2017 - 06.2018
- Communicated positively with children and guardians.
- Played games, worked on puzzles, and read books to young children.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Education
Bachelors In Professional Sales - Professional Sales
Weber State University
Ogden, UT05-2025
Associate of Science -
Weber State University
Ogden, UT01-2025
High School Diploma -
Layton High School
Layton, UT05-2021
Skills
- Customer service
- Banquet coordination
- Patience and empathy
- Employee supervision
- Strong work ethic
- Staff supervision
- Reliability
- Multitasking skills
- Following directions
- Exceptional communication
- Administrative skills
- Training employees
Timeline
Front End Manager
Orlando's Mexican Restaurant
03.2023 - Current
Head Server
Orlandos Mexican Restaurant
07.2018 - 02.2023
Babysitter
Davis Music Academy
09.2017 - 06.2018
Bachelors In Professional Sales - Professional Sales
Weber State University
Associate of Science -
Weber State University
High School Diploma -
Layton High School
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