Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Maren Vaden

Knoxville,TN

Summary

Reliable Physical Therapist Assistant offering several years of experience working in patient-focused settings in both long term care and private clinics. Exceptional experience working with geriatric and disabled individuals.

Overview

18
18
years of professional experience

Work History

Customer Service Agent

FMT Insurance
Knoxville , TN
09.2024 - Current
  • Assisted customers with inquiries regarding insurance policies and coverage options.
  • Maintained customer records in the company database for easy access and updates.
  • Educated clients on policy details, benefits, and necessary documentation procedures.
  • Handled incoming calls, providing exceptional service to enhance customer satisfaction.
  • Documented interactions with customers to maintain accurate service records and feedback.
  • Answered incoming calls promptly and professionally within company standards.

Physical Therapist Assistant

Beech Tree Manor
Jellico, TN
05.2017 - 02.2019
  • Modalities
  • Ther-ex
  • Neuro-muscular re-education
  • Balance and coordination
  • Activities of daily living
  • Assistive devices
  • Gait training
  • Soft tissue mobilization
  • Documentation

Physical Therapist Assistant

Functional Pathways
Sweetwater, TN
02.2017 - 05.2017
  • Ther-ex
  • Gait training
  • Balance and coordination
  • Assistive devices
  • Documentation

Exercise Specialist

St. Mary’s Medical Center of Campbell County
LaFollette, TN
04.2008 - 10.2011
  • Company Overview: Cardiac Rehabilitation
  • Telemetry monitoring
  • Ther-ex
  • Vital signs
  • Documentation
  • Training patients to use exercise equipment
  • Cardiac Rehabilitation

Education

Associate of Science Degree - Physical Therapist Assistant

South College
Knoxville, TN
09.2013

Bachelor of Science - Physical Education with a Concentration in Exercise Science

East Tennessee State University
Johnson City, TN
05.2008

Skills

  • Problem solving
  • Time management
  • Organizational skills
  • Customer service
  • Microsoft Word proficiency
  • HIPAA compliance training

References

  • Rhonda Wallace, RN Supervisor, St. Mary’s Medical Center Cardiac Rehabilitation, 423-871-2324
  • Shaunda Stiles, personal acquaintance, 865-441-4109
  • Mikall Johnson, PTA, 865-643-5200

Timeline

Customer Service Agent

FMT Insurance
09.2024 - Current

Physical Therapist Assistant

Beech Tree Manor
05.2017 - 02.2019

Physical Therapist Assistant

Functional Pathways
02.2017 - 05.2017

Exercise Specialist

St. Mary’s Medical Center of Campbell County
04.2008 - 10.2011

Associate of Science Degree - Physical Therapist Assistant

South College

Bachelor of Science - Physical Education with a Concentration in Exercise Science

East Tennessee State University

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