Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic
MARENA CUADRA

MARENA CUADRA

Pensacola

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

5
5
years of professional experience
1
1
Certification

Work History

MSR II Fraud

Navy Federal Credit Union
12.2024 - Current
  • Takes anywhere from 50-100 calls a day
  • Proficient in learning new software's to assist members easily.
  • Skilled at working independently and collaboratively in a team environment.
  • Always striving to gain new skills and grow within my department.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Owner & Logistics Dispatcher

Dash Dispatch LLC
06.2023 - Current
  • Established and managed a logistics dispatching company, overseeing daily operations and ensuring efficient service.
  • Coordinated with drivers, customers, brokers, and vendors to optimize routes, reduce delivery times, and increase customer satisfaction.
  • Implemented state-of-the-art dispatching software to streamline operations and improve communication
  • Managed a team of drivers, providing training and support to ensure adherence to safety regulations as well as state and company policies.
  • Developed and maintained strong relationships with clients, resulting in a 25% increase in repeat business within the first year.
  • Analyzed performance data to identify areas for improvement and implement strategies to enhance efficiency.
  • Worked closely with factoring companies and established relationships with outside companies that helped my inner company.

Facility Manager and Caretaker

Sunrise Way Residence
12.2020 - 01.2022
  • Managed 8 Women and the facility they lived in, with Severe Special needs. This consisted of
  • - Organizing and distributing medications on an hourly basis
  • - Feeding balanced diets to each person
  • - Managing all Dr. appointments & medical paperwork
  • - Keeping the facility up to licensing standards at all times
  • - Transportation of the women to and from programs/ Dr.s
  • - managed all incoming and outgoing expenses for the facility as well as each individual

Education

High School Diploma -

Park Vista High School
Boynton Beach, FL
05-2016

Dental Hygiene Program - Dental Hygiene

Fortis College
Pensacola, FL
11-2019

Skills

  • Fleet management coordination
  • Telephone support expertise
  • Custom software development skills
  • Collaborative analytical thinking
  • Business issue troubleshooting
  • Budgeting and financial management

Certification

  • Medicine Handler
  • Special Needs Caretaker

Timeline

MSR II Fraud

Navy Federal Credit Union
12.2024 - Current

Owner & Logistics Dispatcher

Dash Dispatch LLC
06.2023 - Current

Facility Manager and Caretaker

Sunrise Way Residence
12.2020 - 01.2022

High School Diploma -

Park Vista High School

Dental Hygiene Program - Dental Hygiene

Fortis College

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