Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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MARENA MUNOZ

MIAMI,USA

Summary

Experienced Sales Director with a proven track record of driving regional sales growth and building client relationships. Skilled in efficiently managing cross-functional teams to maximize market penetration and revenue streams. Demonstrated expertise in strategic planning and negotiation, leading to successful acquisition of high-value contracts and partnerships.

Overview

17
17
years of professional experience

Work History

Regional Sales Director

Adistec Corp
01.2021 - Current
  • Lead regional sales strategy for Central America and the Caribbean, overseeing business development and market expansion in over 12 countries.
  • Grew regional revenue by 20% over the last fiscal year by introducing new solutions and optimizing team performance.
  • Managed sales team of 32 employees.
  • Improved team efficiency by implementing sales training programs, leading to a 15% increase in overall productivity.
  • Successfully expanded operations into new markets, increasing market share and establishing strong brand presence.
  • Drive revenue growth by identifying new business opportunities and strengthening relationships with key accounts across diverse markets.
  • Forecasted annual, quarterly, and monthly sales goals.
  • Led a high-performing sales team, providing coaching and mentoring to achieve ambitious targets.
  • Develop and implement regional sales plans, establishing KPIs and ensuring the achievement of quarterly and annual objectives.
  • Collaborate with marketing and product teams to tailor strategies for the unique needs of each country.
  • Provide training, mentoring, and support to team members, fostering a high-performance culture.
  • Regularly report on sales performance and market trends to senior leadership.

Sales Director - Caribbean Region

Adistec Corp
01.2019 - 12.2020
  • Recruit, train, counsel and discipline employees
  • Plan, monitor and appraise job results
  • Establish sales objectives by forecasting and developing annual sales quotas for the region
  • Identify and solve client issues strategically
  • Create strong relationships with key client stakeholders at both senior and mid-management levels
  • Understand the competitive landscape and market trends
  • Fostered a culture of continuous improvement within the sales department, regularly organizing workshops and skill-building sessions for employees at various levels of expertise.
  • Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
  • Hired, trained and built high-performing team of sales representatives.
  • Boosted sales revenue by developing and implementing strategic sales plans and initiatives tailored to the organization''s goals.

Product Sales Manager

Adistec Corp
01.2016 - 01.2018
  • Manage assigned vendors business relationship
  • Partner development for Central America and The Caribbean
  • Marketing alignment for brand growth
  • Bi-weekly and quarterly business reviews with both brand and partners
  • Develop comprehensive account planning for key accounts through account setup and on-going customer support
  • Direct business development with end users as support to the vendor
  • conducted regular assessments of market trends, adapting tactics as needed to stay ahead of competitors'' strategies.
  • Delivered exceptional customer service, addressing concerns promptly and ensuring satisfaction for long-term success.
  • Organized and attended trade shows to showcase the company''s products, generating interest from potential clients.
  • Collaborated with cross-functional teams to develop innovative product offerings and improve existing products.

Partner Success Manager

Veritas Technologies LLC
01.2015 - 01.2016
  • Manage partners portfolio for Central America Territory and collaborate to create market strategies
  • Lead onboarding of new partners
  • Build metrics to track partner's goals
  • Bi-weekly and quarterly business reviews
  • Develop comprehensive account planning for key accounts

Partner Success Manager

Symantec Corporation
01.2013 - 01.2015
  • Direct client meetings in bi-weekly and quarterly business reviews
  • Address customer inquiries regarding products, prices and availability
  • Stayed informed on industry developments and market trends to gain competitive advantage.

Commercial Accounts Manager

Symantec Corporation
01.2009 - 01.2014
  • Analyze data trends to reprioritize strategic objectives
  • Direct client meetings in bi-weekly and quarterly business reviews
  • Address customer inquiries regarding products, prices and availability
  • Develop comprehensive account planning for key accounts through account setup and on-going customer support and training on data, software, and custom solutions resulting in the discovery of major up-sell opportunities
  • Establish new accounts through successful client development
  • Plan, create and deliver sales presentations
  • Strengthen customer loyalty
  • Negotiate details of contracts and payments
  • Prepare sales contracts and order forms
  • Cultivate relationship with distributors, partners and resellers to ensure accurate run rate forecasting

Product Manager

Symantec Corporation
01.2008 - 01.2009
  • Facilitated Symantec quotes and orders through partner and served as primary point of contact in the order processing with Symantec and distribution
  • Expertly utilized Symantec's buying programs, maintenance, renewal, contract options and processes
  • Trained partner sales teams on how to sell Symantec licenses and products using a combination of programs such as lunch-and-learn, new hire training, and new product training
  • Directed Symantec sales events, and marketing and demand generation campaigns to increase visibility and knowledge sharing among partner and Symantec sales/marketing teams
  • Analyzed pipeline information to optimize sales opportunities
  • Executed specific, mutually agreed upon quarterly pipeline and revenue goals
  • Conducted quarterly Partner Team enablement training, which included identification of individuals and commitment to training dates
  • Training topics were coordinated with Symantec Partner account manager
  • Participated in conference calls with sales representatives and their customers to answer questions, recommend solutions, and assist with closing sales

Education

Bachelors - Psychology

Carlos Albizu University
Miami, FL
01.2018

Degree - Criminal Justice Specialty in Investigation

InterAmerican University
San Juan, Puerto Rico
01.2000

Skills

  • Strong interpersonal skills
  • Leadership
  • Sales Presentations

    Key Account Management

    Customer Relationship Management

    Strategic Planning

    Revenue Growth

    Territory Management

    Expanding territories

    Sales training and leadership

    Deal Closing

    Sales strategy development

References

Available upon request.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Regional Sales Director

Adistec Corp
01.2021 - Current

Sales Director - Caribbean Region

Adistec Corp
01.2019 - 12.2020

Product Sales Manager

Adistec Corp
01.2016 - 01.2018

Partner Success Manager

Veritas Technologies LLC
01.2015 - 01.2016

Partner Success Manager

Symantec Corporation
01.2013 - 01.2015

Commercial Accounts Manager

Symantec Corporation
01.2009 - 01.2014

Product Manager

Symantec Corporation
01.2008 - 01.2009

Degree - Criminal Justice Specialty in Investigation

InterAmerican University

Bachelors - Psychology

Carlos Albizu University
MARENA MUNOZ