Maresa Garcia

Billing Specialist - Jan 2023 to current

• Responded to customer concerns and questions on daily basis.
• Coordinated closely with sales teams to ensure accurate pricing structures were applied consistently across all customers'' invoices.
• Prepared and submitted weekly/monthly billing reports to management for financial overview.
• Collaborated with customers to resolve disputes.
• Prepared itemized field tickets, or invoices and recorded amounts due for items purchased or services rendered.
• Generated and submitted invoices based upon established accounts receivable schedules and terms.
• Researched and resolved billing discrepancies to enable accurate billing.
• Managed time efficiently in order to complete all tasks within deadlines.
• Paid attention to detail while completing assignments.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.

Administrative Assistant/HR Generalist July 2018-Dec 2022

• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Executed record filing system to improve document organization and management.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Worked flexible hours across night, weekend, and holiday shifts.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Passionate about learning and committed to continual improvement.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Maintained HR policies and procedures.
• Screened applicant resumes and coordinated both phone and in-person interviews.
• Coordinated employee training programs to improve productivity and performance.
• Processed employee termination paperwork at direction of supervisory staff.
• Helped employees register for benefits programs using online portals.
• Coordinated employee training programs to promote professional development and skill enhancement.
• Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
• Created and completed personnel action forms for hires, terminations, title changes and terminations.
• Payroll processing to ensure timely delivery of paychecks to all employees.

• Conducted routine maintenance checks on equipment, ensuring proper functionality at all times.
• Reduced errors in assembled products by maintaining keen attention to detail and following instructions closely..
• Managed inventory of parts and components.
• Completed daily inspection of machines and equipment.
• Assisted quality assurance by inspecting items and removing defective parts.
• Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
• Adhered to strict safety protocols, minimizing workplace accidents and injuries during assembly process.
• Completed durable assemblies and subassemblies with hand and power tools.
• Troubleshot issues with machinery or components promptly, preventing delays in overall production process.
• Monitored production to determine adherence to schedule and minimize delays.
• Managed inventory of parts required for assembly, notifying supervisors of low stock levels when necessary.
• Exceeded company expectations regarding punctuality and attendance, demonstrating strong work ethic and commitment to success of assembly line team.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with strong work ethic.

• Ensured compliance with all relevant safety protocols while handling biohazardous materials during specimen processing tasks.
• Enhanced laboratory efficiency by accurately processing and labeling specimen samples.
• Played integral role in maintaining inventory levels by regularly monitoring supplies and proactively ordering additional stock as needed.
• Efficiently prepared specimens for shipment to external testing facilities, ensuring adherence to packaging guidelines and regulatory requirements.
• Maintained well-organized work environment by implementing effective storage and tracking systems for specimens.
• Assisted doctors by collecting and organizing laboratory data.
• Upheld rigorous standards of confidentiality when managing sensitive patient information and test data during daily tasks.
• Organized and detail-oriented with strong work ethic.