Maret Berkowitz
Londonderry,NH
Summary
Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses
Overview
11
11
years of professional experience
Work History
Senior Customer Care Specialist
Kluber Lubrication NA LP
Londonderry, NH
04.2011 - 10.2021
Managed largest customers/market segments in the department
Created quotes
Entered purchase orders
Worked daily with Production, Sales and Accounting to support customers needs
Assisted in solving issues for customers as needed
Provided initial training for new colleagues and on going support
Worked daily with top Sales staff to provide support as needed
Education
High School Diploma -
Pinkerton Academy
Derry NH05.2008
Skills
- Detail Oriented
- Thrive in a face paced diversified environment
- Building Customer Trust and Loyalty
- Creative Problem Solving
- Calm and Professional Under Pressure
- Customer Account Management
- Courteous with Strong Service Mindset
Timeline
Senior Customer Care Specialist
Kluber Lubrication NA LP
04.2011 - 10.2021
High School Diploma -
Pinkerton Academy