Maretta Suderia
Gibsonton,FL
Summary
Enthusiastic Housekeeping Supervisor offering many years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Cleaning Supervisor
Sisters Services
, FL
2023 - Current
- Assisted with training new employees on safety protocols, cleaning techniques, and job duties.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Delegated work to staff, setting priorities and goals.
- Provided guidance and support to team members when needed or requested.
Cashier
Timor Block Compagny
03.2009 - 05.2010
- Processed returns and exchanges of merchandise in accordance with store policies.
- Issued receipts, refunds, credits or change due to customers.
- Performed other duties as assigned by management.
Administration
East Timor Action Network
05.2008 - 03.2009
- Collaborated with marketing team members on campaigns designed to increase awareness of upcoming events.
- Organized health and research outreach activities designed to promote wellness and community awareness.
- Assisted in the development of strategies for brand awareness campaigns.
Own Small Business
Self Employed Services
2015 - 2017
- Developed comprehensive marketing plans for small businesses, including budgeting and forecasting.
Property Freelancer
Self Employed Services
2017 - 2020
- Implemented strategies to take advantage of new opportunities.
- Collaborated with team members to develop creative ideas for upcoming projects.
Education
Bachelor of Arts -
University of North Sumatera
Jakarta Indonesia01-2007
High School Diploma -
St. Antonius Senior
Jakarta Indonesia01-2002
Skills
- Recruitment and hiring
- Invoicing
- Client Relations
- Supply Coordination
- Schedule Management
- Workload prioritization
- Cleaning practices
- Customer Service
Languages
English
Professional
Indonesian
Professional
Timeline
Cashier
Timor Block Compagny
03.2009 - 05.2010
Administration
East Timor Action Network
05.2008 - 03.2009
Cleaning Supervisor
Sisters Services
2023 - Current
Own Small Business
Self Employed Services
2015 - 2017
Property Freelancer
Self Employed Services
2017 - 2020
Bachelor of Arts -
University of North Sumatera
High School Diploma -
St. Antonius Senior