Marey Deignan
Dracut,MA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
3
3
years of professional experience
Work History
Hostess and Waitress
Grazie Italian Restaurant
03.2022 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Office Assistant Intern
Foy Law Office
06.2022 - 08.2022
- Completed clerical tasks such as filing, copying, and distributing mail.
- Updated website in WordPress, uploading images and conducting SEO.
- Sorted and organized files, spreadsheets, and reports.
- Provided project progress updates and proposed solutions to issues.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
Registration Representative
Greater Lawrence Family Health Center
03.2021 - 03.2022
- Collected demographic and insurance information from patients.
- Verified insurance benefits, processed payments and issued receipts.
- Organized, checked and submitted all related paperwork.
- Determined appropriate appointment type and scheduled each in system.
- Scheduled patient appointments, collected copays and verified insurance coverage to complete check-ins.
- Confirmed patient demographics and updated practice management software for accuracy.
- Coordinated scheduling for patient follow-up appointments in accordance with physician requests.
- Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
- Completed registration paperwork, verifying accurate patient information.
- Processed medical records requests, assuring release only to appropriate parties proper authorization.
- Used scheduling software and MIIS to record and organize patient insurance and medical information.
- Updated patient contact information to support accurate electronic medical records.
- Operated standard office software applications to compile data and prepare information and correspondence.
Cashier
Market Basket
04.2020 - 02.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
BBA - Marketing
UMass Amherst
Amherst, MA05.2027
High School Diploma -
Lowell Catholic High School
Lowell, MA05.2023
Skills
- Producing Videos
- Digital Communications
- Teamwork and Collaboration
- Critical Thinking
- Content Strategy
- Google Slides
- Excellent Multitasking
- Trend Monitoring
- Twitter, Tiktok, Pinterest, Clubhouse
- Social Media and Promotions
- Content Delivery
Timeline
Office Assistant Intern
Foy Law Office
06.2022 - 08.2022
Hostess and Waitress
Grazie Italian Restaurant
03.2022 - Current
Registration Representative
Greater Lawrence Family Health Center
03.2021 - 03.2022
Cashier
Market Basket
04.2020 - 02.2021
BBA - Marketing
UMass Amherst
High School Diploma -
Lowell Catholic High School
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