Marey Diaz
Lytle,TX
Summary
Seasoned HRIS and Human Resources Professional with 23 years of diverse experience across Banking, Mortgage, Information Security, Identity & Access Management (IAM), and HR. Holds MBA in Human Resource Management, merging strategic leadership with extensive technical expertise in HRIS platforms (Workday, SAP, Oracle, ADP). Proficient in overseeing HR data systems, guaranteeing data integrity, compliance, and audit readiness.
Overview
25
25
years of professional experience
Work History
Information Security Administrator
Randstad
San Antonio, USA
08.2024 - Current
- Company Overview: USAA
- Manage identity and access controls using Microsoft Active Directory.
- Enforce password policies and configure IAM systems.
- Provide technical support and troubleshoot IAM-related issues.
- Grant and remove user access according to role requirements.
- USAA
Human Resource Administrator
KFORCE
San Antonio, USA
03.2024 - 08.2024
- Company Overview: Whataburger Corporation
- Resolved employee relations issues and supported help desk escalation.
- Screened, interviewed, and referred candidates.
- Utilized HRIS systems such as Workday and ATS for data and recruiting.
- Prioritized customer service and technical troubleshooting for HR systems.
- Whataburger Corporation
Human Resource Generalist
Solve HR PEO
San Antonio, USA
08.2023 - 02.2024
- Managed payroll, tax filings, and 1095-Cs for clients.
- Delivered strategic HR consulting on policy, compensation, and workforce planning.
- Partnered with hiring managers to source and recommend talent.
- Negotiated market-based salaries aligned to experience and job title.
Information Security Administrator
USAA
San Antonio, USA
06.2014 - 06.2023
- Led user training, developed security strategies, and handled access provisioning.
- Managed incidents and RITMs using ServiceNow.
- Applied SQL and analytics to track program effectiveness.
- Ensured regulatory compliance and third-party risk management.
Real Estate Processing SME
USAA
San Antonio, USA
05.2000 - 06.2014
- Evaluated loan applications, verified documents, and assessed creditworthiness.
- Served as a point of escalation for customer issues.
- Delivered excellent service through accurate and timely communication.
Education
MBA - Human Resource Management
University of the Incarnate Word
San Antonio, TX08.2023
BBA - Management
University of the Incarnate Word
San Antonio, TX12.2009
AA - Psychology
St. Philip's College
San Antonio, TX05.2000
Skills
- Microsoft Office Suite
- Presentation software
- Spreadsheet management
- HR information systems
- Workday and ATS
- ServiceNow platform
- Active Directory management
- Identity and access management
- Employee relations strategies
- Onboarding processes
- Payroll administration
- Regulatory compliance
- Tax documentation (1095-C)
- Customer relationship management
- Technical troubleshooting skills
- Interpersonal communication
- Decision-making abilities
- Attention to detail
- HRIS management
Affiliations
- Member, SAHRMA
- Member, San Antonio Hispanic Chamber of Commerce
Community Service
- Volunteer, Child Advocates San Antonio (CASA)
- Volunteer, VFW Post 12041
Timeline
Information Security Administrator
Randstad
08.2024 - Current
Human Resource Administrator
KFORCE
03.2024 - 08.2024
Human Resource Generalist
Solve HR PEO
08.2023 - 02.2024
Information Security Administrator
USAA
06.2014 - 06.2023
Real Estate Processing SME
USAA
05.2000 - 06.2014
MBA - Human Resource Management
University of the Incarnate Word
BBA - Management
University of the Incarnate Word
AA - Psychology
St. Philip's College