Marga Snyder

• Ensure the operational efficiency of 609 Greenwich St (WeWork) for 400 members within 57,000 sq ft.
• Coordinate priorities and activities of facilities + cleaning teams utilizing internal tasking system (salesforce).
• Manage building walkthrough, scoring + feedback and supply ordering,
• Drive growth and promotion of WeWork-provided service offerings.
• Lead liaison between WeWork's Global Support team and WeWork's Tristate Community Team
• Lead + close sales tours for 1 - 9 desk inquiries.
• Work closely with Building Property Management handling COI's and following protocols.

Other Projects:

• Initiated and implemented bicycle storage at 609 Greenwich.
• Initiated and installed Quench water filtration system in pantry area saving money on other more expensive consumables.
• Per Zendesk analytics, initiated and completed a print station overhaul for 15 stations within building.
• Created a member welcome guide/ poster used at other locations.
• Co-lead successful CA Connect Slack channel in Portfolio for way to share event ideas and resources..

• Responsible for both Hospitality + Building Operations. Required thorough knowledge of building processes and procedures as well as problem solving skills and managerial experience.
• Lead tours, mail and package support, managed move-ins + move outs, supply ordering, event curation, issue resolution, member onboarding, security protocols and partnerships.
• Supported WeWork buildings based on need whether a building was understaffed or newly opened. Took ownership and initiative of all situations. Often worked alone as coverage.
• Volunteer Impact Lead at WeWork for two years. Instrumental in leading Community's holiday give-back initiative by helping kids in need during the holidays at The New York Foundling organization.

• Member of original opening team at WeWork.
• Worked directly with Community Manager to build processes, create community, fill the building and manage events.
• Initiated and created the first Events Team to manage the WeWork Lounge.
• Managed Sales and Ops for 120 members of Dedicated Desk area.
• Curated WeWork Corporate and Member Events from start to finish.
• Managed Opex and initiated product partnerships.

• Member of Les Clefs d'Or (Gold Keys) Society.
• Managed a staff of 10.
• Thorough knowledge of local venues, restaurants and NYC. Made dinner reservations, created itineraries, sold theater tickets to sold out shows and managed guest requests.
• Created newsletters with information on events and happenings and built a strong clientele base.
• Curated partnerships with local vendors.