Summary
Overview
Work History
Education
Skills
Timeline
Generic

Margalite Stinvil

353 Heather Hills Drive Clermont,FL

Summary

Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.

I believe that I have the Highly skilled and enthusiastic professional with more than 6 years of experience managing operations in patient-centric medical offices and hands-on. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Contribute to high-volume medical practices by providing exceptional customer service. Healthcare Administrator with proven to deliver exemplary level of Laboratory Technician, Specialist Manage. Strong
organizational skills, superb understanding of data collection and performance metrics Management a plus Medical Terminology.
Tri languages: English ~French~ Creole

Overview

26
26
years of professional experience

Work History

Volunteer

Both In Orlando And Tampa
03.2019 - Current
  • Enhanced community engagement by organizing and leading outreach events.
  • Improved organizational efficiency by streamlining volunteer onboarding processes.
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Developed marketing materials for events, increasing public interest and attendance rates.
  • Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
  • Maintained up-to-date knowledge of industry best practices by attending conferences and training sessions relevant to the organization''s mission.
  • Provided administrative support to department leads to help organize events and fundraisers.
  • Approached issues proactively to best meet current and future community needs.

Lead Phlebotomist / All Medical Agency @ Quest Lab

Self-employeed
06.2022 - 11.2023
  • Reduced patient anxiety through compassionate communication and expert venipuncture techniques.Enhanced patient experience by providing efficient and accurate blood collection services.
  • Reduced wait times for patients through effective scheduling and resource management.
  • Improved team productivity by cross-training in various laboratory tasks, including centrifugation, urinalysis, and recordkeeping. Ensured timely test results by coordinating with medical staff for proper specimen handling and transport.
  • Mentored junior phlebotomists, resulting in improved team performance and patient satisfaction.
  • Streamlined workflow by implementing innovative processes and procedures.


Leesburg Regional Medical Center

Hospital Medical Center
03.2006 - 10.2010
  • Improved patient care quality by implementing evidence-based clinical protocols and guidelines.
  • Enhanced regional medical performance by providing strategic leadership to multiple healthcare facilities.
  • Developed and maintained collaborative relationships with key stakeholders for streamlined operations and improved patient outcomes.
  • Spearheaded the implementation of innovative medical programs, resulting in increased patient satisfaction scores.

~ ~ Perioperative Service Logger Biller & Coder/Certified Medical Assistant ~ Lead Phlebotomy

• Exhibited proficiency with med soft coding and billing, including EOB forms

• Demonstrated familiarity with medical terminology, ICD-9 codes and CPT-9 codes

• Provided general medical billing office services

• Demonstrated proficiency as a medical assistant / Took vital signs using a tactful, direct and sensitive manner

  • Ensured regulatory compliance at all regional facilities by staying current on industry updates and enforcing adherence to established policies.
  • Cultivated a culture of patient-centered care by emphasizing the importance of empathy, communication, and personalized treatment plans.
  • Supervised clinical staff, providing continuous professional development opportunities and training to maintain and strengthen competencies.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.

Lemuel Shattuck Hospital, Boston, MA

Bevioral Healthcare Unit
02.2002 - 03.2005
  • Skilled at working independently ~ Lab Tech and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility ~ Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations / Excellent communication skills, both verbal and written.

Med Tech Support/ Registration clerk____

• Conducted laboratory test routines in accordance with MYSIS

• Handled accounts receivable and petty cash

• Merged Multi-Medical Systems records.

• Verified insurance ~ & Referrals/authorizations lab work requisitions / Obtained health insurance pre-approvals

• Handled co-payments, and other inquiries, answers screens


Brockton Neighborhood Health Center

Brockton Community & Boston Hospital Medical Care
02.1998 - 11.2001
  • Improved patient satisfaction by implementing efficient appointment scheduling and follow-up procedures.
  • Enhanced staff communication and collaboration through regular meetings, training sessions, and workshops.
  • Streamlined health center operations by developing policies and procedures that aligned with regulatory requirements.
  • Increased patient access to care by expanding hours of operation and adding new services.
  • Established partnerships within the local community organizations to promote public health initiatives such as immunization campaigns and wellness workshops.

Registration Clerk, Lab Assistant, Phlebotomist

• Provided primary administrative assistance

• Processed lab billing codes and maintained files

• Scheduled appointments for doctors abroad

• Prepared and assembled new patient charts

• Handled initial certification, recertification of WIC vouchers

Education

Bachelor of Science - Registrate Nurse

Lake Sumter Community College
Clermont, FL
06.2025

Bachelor of Science - Healthcare Allied

FTC College Orlando~ UCF FL
Orlando, FL
06.2016

Associate of Science - Certificate: Medical Administration & ~Phlebotomy

Maven Institute June 2005 Certificate: Medica
Boston, MA
01.2005

Skills

  • Administrative Tasks ~Telephone Etiquette
  • Examination Room Technique ~ Flexible Schedule~Documentation and Reporting
  • Phlebotomy Certification ~ EKG ~Vital signs ~ Recordkeeping ~ Proficient Microsoft Suite and Internet ~ Community Outreach
  • Clerical Support ~ Filling ~Teamwork and Collaboration ~ Attention to Details

ICD-9 / CPT-HCPCS Coding ~ Medical Terminology

First Aid ~ Bookkeeping and General Ledger ~ MediSoft

Typing Proficient 60-90 WMP ~ Anatomy & Physiology

  • Recordkeeping and Confidentiality / EMR / EHR

Timeline

Lead Phlebotomist / All Medical Agency @ Quest Lab

Self-employeed
06.2022 - 11.2023

Volunteer

Both In Orlando And Tampa
03.2019 - Current

Leesburg Regional Medical Center

Hospital Medical Center
03.2006 - 10.2010

Lemuel Shattuck Hospital, Boston, MA

Bevioral Healthcare Unit
02.2002 - 03.2005

Brockton Neighborhood Health Center

Brockton Community & Boston Hospital Medical Care
02.1998 - 11.2001

Bachelor of Science - Registrate Nurse

Lake Sumter Community College

Bachelor of Science - Healthcare Allied

FTC College Orlando~ UCF FL

Associate of Science - Certificate: Medical Administration & ~Phlebotomy

Maven Institute June 2005 Certificate: Medica
Margalite Stinvil