Margaret Cunningham

• Social Media Management

Curate, copywrite, schedule, and publish relevant content across platforms including but not limited to: Facebook, Instagram, X(Formerly Twitter), TikTok, LinkedIn, & Discord
Grew and Managed 2 Facebook Groups with over 27K members
Utilize various social media strategies to increase engagement and visibility

• People Management

Supervised and led a team of direct reports from Coordinator to Director Level employees
Oversee a Moderator Team of 12 volunteers from a Facebook Group
Cross trained Customer Service team members

• Event Management

Ideate, plan, execute, and staff internal and external events within budget
Managed end-to-end event logistics ensuring successful execution
Advertise events across multiple social media channels to maximize reach
Conduct follow-ups with attendees and vendors, gathering feedback for continuous improvement.

• Corporate Social Responsibility

Active Member of the Onnit Social Responsibility Committee, a volunteer group made up of employees who operate with no executive oversight

• Maintained 1M in sales, and exceeded goals for each calendar year between 2014-2017
• Use statistical information and market knowledge to create action plans and achieve financial, customer-service and operational goals, while addressing store's unique strengths.
• Understand and demonstrate product knowledge, selling and operational skills to maximize sales
• Attract, develop, and retain top talent
• Ensure store standards for merchandising and operations are met consistently. Provide leadership or assistance with floor sets, window changes, and other merchandising and visual expectations
• Oversee all controllable expenses such as payroll and training to increase profitability