Summary
Overview
Work History
Education
Skills
Timeline
Server
Margaret Bailer

Margaret Bailer

Server/Waitstaff
Branson,MO

Summary

Dynamic server and former Server/Waitstaff Manager at Nicks Coffee Mill, skilled in point-of-sale systems and delivering exceptional customer service. Proven track record in training staff and ensuring food safety compliance, enhancing guest satisfaction and operational efficiency. Committed to creating memorable dining experiences through effective communication and attention to detail.

Overview

35
35
years of professional experience

Work History

Server

McFarland Restaurant
Branson
07.2024 - 09.2024
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Greeted guests and provided menus.
  • Followed health safety guidelines when preparing and serving food products.
  • Provided excellent customer service to ensure satisfaction.
  • Delivered food orders promptly and courteously.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Cleaned tables and chairs to prepare dining area for next customers.

Server/Waitstaff Manager

Nicks Coffee Mill
Lake Havasu City
02.1990 - 08.1992
  • Followed health safety guidelines when preparing and serving food products.
  • Prepared drinks according to standard recipes.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Stayed informed about daily specials, new menu items, promotions.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Checked food before serving it to customers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Provided excellent customer service to ensure satisfaction.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Assisted in training new servers.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Trained new employees on restaurant procedures and plating techniques.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.

Education

Associate of Science - Nursing Science

Kirkland College
Grayling, MI
05-2002

Certificate - Management of Franchise

Burger King Whopper School
Illinois City, IL
09-1981

Real Estate Sales Certificate - Real Estate

Holloway Real Estate
Southfield, MI
03-1979

Associate of Arts - Cosmetology License

Virginia Farrell School of Cosmetology
St Clair Shores Michigan
01-1973

Skills

  • Point-of-sale system
  • Food safety compliance
  • Drink preparation
  • Supply restocking
  • Order accuracy
  • Customer service

Timeline

Server

McFarland Restaurant
07.2024 - 09.2024

Server/Waitstaff Manager

Nicks Coffee Mill
02.1990 - 08.1992

Associate of Science - Nursing Science

Kirkland College

Certificate - Management of Franchise

Burger King Whopper School

Real Estate Sales Certificate - Real Estate

Holloway Real Estate

Associate of Arts - Cosmetology License

Virginia Farrell School of Cosmetology

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Margaret Bailer Server/Waitstaff
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