Margaret Barbour
Brookline,MA
Summary
Hardworking server with three years of FOH and BOH experience. Has comfortably and successfully handled up to eight tables at once, including large parties. Upbeat and personable toward guests while demonstrating memorized menu knowledge.
Overview
2
2
years of professional experience
Work History
Server
Earls Kitchen + Bar
05.2022 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with ipad POS system to place orders quickly and efficiently.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Charleston's Restaurant
05.2021 - 08.2021
- Stocked server areas with supplies before, during and after shifts.
- Answered questions and recommended specials, wine and desserts to increase profits.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Server
Big Whiskey's American Bar & Grill
06.2020 - 08.2021
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Completed opening and closing checklists to facilitate smooth restaurant operations.
- Documented food orders and ran items to guest tables in dining room.
Kitchen Expeditor
Big Whiskey's American Bar & Grill
06.2020 - 08.2021
- Orchestrated smooth and seamless workflow between kitchen and tables in fast-paced restaurant, resulting in quick delivery of proper orders with full customer satisfaction.
- Managed final preparation of food and dishes, controlled and oversaw dishes before being served, reviewed and improved service processes and eliminated obstacles.
- Confirmed guest satisfaction by monitoring company time and quality standards for each meal.
Education
BA Expected -
Berklee College of Music
Boston, MA12.2024
High School Diploma -
Cascia Hall Preparatory School
Tulsa, OK05.2020
Skills
- Menu memorization
- Point of Sale (POS) system operations
- Service prioritization
- Table Bussing
- Effective customer upselling
- Strong Work Ethic
- Food and beverage pairings
- Wine service
- Adaptable and Flexible
- Staff Training
Timeline
Server
Earls Kitchen + Bar
05.2022 - 09.2022
Server
Charleston's Restaurant
05.2021 - 08.2021
Server
Big Whiskey's American Bar & Grill
06.2020 - 08.2021
Kitchen Expeditor
Big Whiskey's American Bar & Grill
06.2020 - 08.2021
BA Expected -
Berklee College of Music
High School Diploma -
Cascia Hall Preparatory School