Margaret Beatty
Sherman
Summary
Dedicated professional with proven skills in effective communication and customer service. Committed to ensuring resident satisfaction and enhancing office operations through collaboration and reliability.
Overview
20
20
years of professional experience
Work History
Board of Selectmen Meeting Clerk
The Town of Sherman
Sherman
01.2019 - 06.2025
- Assisted residents with inquiries and provided information about local services.
- Collaborated with team members to ensure smooth office operations daily.
- Assisted customers with inquiries and complaints in a professional manner.
- Performed data entry tasks to update customer accounts records.
- Verified accuracy of all paperwork prior to submission for processing.
- Scanned documents into digital formats ensuring accuracy of content.
- Created memos, letters, emails, reports, presentations as requested by management.
- Entered data into computer systems accurately and efficiently.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Typed, formatted and edited correspondence and other documents.
Volunteer Work
Mathew's Hearts of Hope
Sherman
06.2012 - 06.2015
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Engaged with local community organizations through volunteer work or fundraising efforts.
- Coordinated student involvement opportunities such as volunteer work, internships, research projects, and other extracurricular activities.
- Provided support to external organizations through volunteer work or donations.
Pre School Teacher
Bright Beginnings
New Fairfield
09.2005 - 01.2008
- Designed engaging lesson plans for diverse learning styles and developmental stages.
- Managed classroom activities to foster a positive learning environment.
- Collaborated with parents to discuss children's progress and address concerns.
- Implemented daily routines to promote consistency and security for students.
- Facilitated group activities to encourage social skills and teamwork among children.
- Assessed student development through observations and informal assessments.
- Maintained a clean, safe, and stimulating classroom setting for exploration.
- Taught children foundational skills in colors, shapes and letters.
- Established positive relationships with parents and guardians by regularly communicating student progress.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Assisted in providing a safe and secure environment for children.
- Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Incorporated music, art, games, books, blocks, puzzles into daily instruction.
- Developed professional relationships with parents, teachers, directors and therapists.
- Met with parents to discuss child behavior and academic progress.
Education
Bachelor of Arts - Psychology
Western New England University
Springfield, MA05-2005
Skills
- Customer service
- Effective communication
- Interpersonal skills
- Calendar management
- Quality management
- Excellent communication
- Reliability
- Telephone etiquette
References
References available upon request.
Timeline
Board of Selectmen Meeting Clerk
The Town of Sherman
01.2019 - 06.2025
Volunteer Work
Mathew's Hearts of Hope
06.2012 - 06.2015
Pre School Teacher
Bright Beginnings
09.2005 - 01.2008
Bachelor of Arts - Psychology
Western New England University