Margaret Bell, PMP
Cary,NC
Summary
Experienced professional with extensive operations and strategic partnership success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Chief of Staff
Verizon - Network Security
05.2021 - Current
- Led Crown Jewel project, enhancing security measures through strategic planning and execution, achieving cross-functional stakeholder engagement and executive-level support, directly contributing to organizational security enhancements.
- Managed and optimized training initiatives including $100K+ annual budget for SANS training and ensuring high-level compliance training completion across organization, exceeding 95%.
- Spearheaded creation and maintenance of critical KPI reports for Network Operations Center, facilitating monthly and quarterly strategic reviews with Verizon's Executive Security Council, improving decision-making processes.
- Developed and administered comprehensive health of network readouts, translating complex data into strategic insights for executive leadership, enhancing organizational response to network challenges.
- Established robust partnership with NC State University, fostering talent pipeline that supports strategic hiring goals and strengthens organization's talent base.
- Orchestrated cross-functional communications related to emerging threats, aligning with strategic objectives to maintain organizational security and readiness.
- Pioneered implementation of informal monthly knowledge-sharing sessions, fostering culture of continuous learning and strategic thinking across organization.
- Championed employee development programs, promoting personal growth and career advancement within organization.
- Facilitated productive meetings by creating well-organized agendas and ensuring clear communication of objectives.
- Coordinated organization-wide events, fostering strong sense of community among employees.
- Provided comprehensive support to VP, enabling them to focus on critical decision-making and leadership tasks.
- Encouraged coordination and cooperation among departments and continuous review of interdepartmental processes to support quality control and improvement.
Operations & Strategy Coordinator
NC State University
09.2014 - 05.2021
- Resolved conflicts swiftly among team members through effective mediation techniques, fostering amicable working environment conducive to collaboration.
- Managed $1.5M budget, employing strategic oversight to ensure optimal allocation and financial efficiency, directly supporting university's operational goals.
- Negotiated and executed over 70 contracts annually, totaling $630,000, demonstrating strong strategic planning and stakeholder engagement skills.
- Developed and maintained Standard Operating Procedures (SOPs), ensuring strategic alignment with university policies and operational efficiency.
- Directed Business Continuity Plan, showcasing strategic foresight and planning to ensure resilience and continuous operation in face of challenges.
- Streamlined vendor management processes, facilitating improved relationships and timely service deliveries.
Education
Bachelor of Science - Business Administration
East Carolina University
Greenville, NC2020
Skills
- Results Orientation
- Collaborative mindset
- Vendor Relationship Management
- Workflow Planning
- Strategic Planning
- Planning and Prioritization
- Presentation Design
- Effective Communication
- Relationship Building
- Organizational Skills
- Problem-solving aptitude
- Interpersonal Skills
Timeline
Chief of Staff
Verizon - Network Security
05.2021 - Current
Operations & Strategy Coordinator
NC State University
09.2014 - 05.2021
Bachelor of Science - Business Administration
East Carolina University