Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Margaret Bernal

Akron

Summary

Detail-oriented professional with extensive experience in customer service and medication safety at Walgreens. Certified in dermaplaning and chemical peels, utilizing strong client consultation skills to improve skincare treatments. Demonstrated success in resolving inquiries, enhancing client satisfaction and loyalty. Dedicated to achieving exceptional results in all client interactions.

Overview

2
2
years of professional experience

Work History

Pharmacy Technician

Walgreens
Akron
12.2021 - 09.2023
  • Delivered exceptional customer service by addressing patient inquiries regarding medications and health topics.
  • Resolved customer complaints promptly while maintaining professionalism throughout all interactions.
  • Ensured medication safety through thorough expiration date checks prior to dispensing.
  • Prepared medications for dispensing by accurately counting, pouring, labeling, and verifying doses.

Secretary

Akron Finest Mulch
Akron
05.2021 - 05.2022
  • Organized filing systems for important documents to ensure efficient retrieval.
  • Processed and tracked invoices to maintain accurate payment records from vendors and clients.
  • Reviewed billing statements for accuracy before submission for payment processing.
  • Responded to customer inquiries via email and telephone with professionalism.

Education

Esthetician -

National Beauty College
Canton, OH
12-2024

High School Diploma -

Firestone CLC
Akron, OH
05-2016

Skills

  • Certified in dermaplaning and chemical peels
  • Lash lifts and tinting
  • Skin analysis
  • Skincare treatments
  • Client consultation and customer service
  • Attention to detail
  • Eyebrow shaping and tinting
  • Waxing
  • Eyebrow waxing

Languages

Spanish
Native/ Bilingual

Timeline

Pharmacy Technician

Walgreens
12.2021 - 09.2023

Secretary

Akron Finest Mulch
05.2021 - 05.2022

Esthetician -

National Beauty College

High School Diploma -

Firestone CLC

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