Margaret Bonham
Lompoc,CA
Summary
Always looking to learn new skills, take on extra responsibilities, and grow professionally.
Overview
9
9
years of professional experience
Work History
Child Caretaker
CDC
08.2022 - Current
- Enhanced children''s social skills by organizing group activities and promoting peer interactions.
- Ensured child safety by maintaining a clean, hazard-free environment and closely supervising all activities.
- Improved children''s cognitive development with age-appropriate educational games and learning tools.
- Supported emotional well-being through attentive care, positive reinforcement, and effective communication techniques.
- Developed strong relationships with parents to better understand each child''s unique needs and preferences.
Retail Sales Associate
US Patriot Tactical
08.2021 - 06.2022
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Sales Associate
DECA Commissary
06.2020 - 08.2021
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Cashier
Thrift Store
09.2019 - 06.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Sales Associate
DECA Commissary
08.2018 - 09.2019
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Front Desk Receptionist
Air Force Inns
05.2015 - 08.2018
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Developed strong working relationships with team members, fostering a positive work environment.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Education
Bachelor of Science - Social Worker
Troy University
Troy, AL2025
High School Diploma -
Ramstein American High School
Ramstein Germany 06.2012
Skills
- Behavior Management
- Time Management Abilities
- Effective Communication
- Teamwork and Collaboration
- Conflict Resolution
- CPR Training
- Early Childhood Development
- Problem-Solving
- Time Management
- Creative Thinking
Timeline
Child Caretaker
CDC
08.2022 - Current
Retail Sales Associate
US Patriot Tactical
08.2021 - 06.2022
Sales Associate
DECA Commissary
06.2020 - 08.2021
Cashier
Thrift Store
09.2019 - 06.2020
Sales Associate
DECA Commissary
08.2018 - 09.2019
Front Desk Receptionist
Air Force Inns
05.2015 - 08.2018
Bachelor of Science - Social Worker
Troy University
High School Diploma -
Ramstein American High School