Margaret Booth
Solon,Iowa
Summary
Operations and hospitality leader with proven experience overseeing multi-unit nightlife and bar operations in high-volume college markets. Skilled in operational leadership, team development, financial oversight, staffing strategy, event execution, and process improvement across multiple locations simultaneously. Recognized for building operational structure during rapid business growth while maintaining strong customer experience, staffing performance, and day-to-day execution.
Overview
15
15
years of professional experience
Work History
Operations Manager
Hazzard County American Saloon
Cedar Rapids, IA
09.2011 - Current
- Lead hiring, onboarding, training, and performance management initiatives.
- Coordinate staffing strategy, labor allocation, and scheduling for high-volume operating periods.
- Develop operational procedures and accountability systems to improve consistency.
- Oversee payroll preparation support, deposit management, and daily cash handling operations
- Coordinate vender relationships, ordering processes, and operational supply management.
- Maintain strong customer service experience standards in fast-paced nightlife environments.
- Coordinate high-volume event operations, themed promotions, and entertainment programming.
Multi-Unit Bar Operations Manager
Hazzard IC, Fieldhouse IC, Union
Iowa City, IA
07.2025 - 05.2026
- Directed day-to-day operations across three high-volume nightlife and entertainment venues in a fast paced college market
- Managed and supervised bartenders, barbacks, security teams, DJs, Managers on Duty, and support staff across multiple locations
- Oversaw hiring, interviewing, onboarding, training, scheduling, disciplinary action, and employee development
- Created and implemented operational procedures, SOPs, nightly checklists, incident reporting systems, and venue policies
- Managed labor costs, staffing levels, payroll coordination, deposits, cash handling, and nightly financial reconciliation.
- Coordinated vendor relationships, inventory ordering, product management, and supply logistics for all locations.
- Planned and executed large-scale promotions, themed events, sports watch parties, and nightlife programming.
- Assisted ownership with operational planning, problem-solving, and venue growth initiatives.
- Built team accountability systems focused on operational execution and customer experience.
- Collaborated with social media and promotional teams to increase guest engagement and attendance.
Education
B.S. - Nursing, Psychology
Mount Mercy University
Cedar Rapids, IA12-2019
B.S. - Forensic Psychology
Kaplan University
Cedar Rapids11.2011
A.S. - Pre-Medicine Intent
Kirkwood Community College
Cedar Rapids, IA05.2009
Skills
Multi-Unit Hospitality Operations
Organizational Leadership
Operational Scaling & Process Development
Labor Management & Scheduling
Financial Coordination
Employee Relations
Team Leadership & Mentorship
Event & Entertainment Operations
Security & Risk Management
Vendor & Inventory Coordination
Customer Experience Management
Crisis & Conflict Resolution
Activities and Honors
The National Society of Leadership and Success; Mount Mercy University – 2019, National Honor Society Alpha Beta Kappa; Kaplan University - 2011
Timeline
Multi-Unit Bar Operations Manager
Hazzard IC, Fieldhouse IC, Union
07.2025 - 05.2026
Operations Manager
Hazzard County American Saloon
09.2011 - Current
B.S. - Nursing, Psychology
Mount Mercy University
B.S. - Forensic Psychology
Kaplan University
A.S. - Pre-Medicine Intent
Kirkwood Community College