Margaret Brandt
Baldwinsville,NY
Summary
Conscientious and compassionate management professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills as a proven team leader.
Overview
10
10
years of professional experience
Work History
Manager
Ulta Beauty
06.2024 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Recruiting, vetting and interviewing potential new employees.
CPC Coordinator and Package Handler
FedEx
04.2021 - 06.2024
- Provide internal and external customer service and issue resolution
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
Store Manager
Pacific Sunwear
11.2019 - 07.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Hiring, recruiting, training, developing staff - Implementing new policies and procedures
Executive Assistant to VP
National Grid
07.2016 - 10.2019
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
Employee Services Associate 3
National Grid USA
03.2014 - 07.2016
- Subject matter expert regarding employee payroll and benefits.
- Maintaining employee records and promotions.
- Administered new hire training.
Education
Skills
- Recruitment
- Hiring and Onboarding
- Human Resources Management
- Employee Relations
- Training and mentoring
- Recruitment and hiring
- Employee Onboarding
- Staff Management
- Staff Training and Development
- Verbal and written communication
- Complex Problem-Solving
- Scheduling and Coordinating
- Negotiation and Conflict Resolution
- Documentation And Reporting
- Payroll Management
- Employee Recognition Programs
Timeline
Manager
Ulta Beauty
06.2024 - Current
CPC Coordinator and Package Handler
FedEx
04.2021 - 06.2024
Store Manager
Pacific Sunwear
11.2019 - 07.2021
Executive Assistant to VP
National Grid
07.2016 - 10.2019
Employee Services Associate 3
National Grid USA
03.2014 - 07.2016
Similar Profiles
Tamar GiggerTamar Gigger
Beauty Advisor at Ulta Beauty Inc.Beauty Advisor at Ulta Beauty Inc.
Selma KuloSelma Kulo
Seasonal Task Associate at Ulta Beauty Inc.Seasonal Task Associate at Ulta Beauty Inc.
Andrea GettlerAndrea Gettler
General Manager at Ulta Beauty Inc.General Manager at Ulta Beauty Inc.