Margaret Burrola
Silver City,New Mexico
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Elderly Caregiver
Mrs. Martin
01.2024 - Current
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
- Ensured timely completion of errands for clients, including grocery shopping, appointments, and personal affairs management.
- Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
- Provided transportation services for clients to attend medical appointments or engage in community activities safely.
- Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Conducted regular home safety checks to identify potential hazards ensuring a secure environment for the elderly.
- Maintained clean, safe, and well-organized patient environment.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Waitress
Jalisco's Cafe
04.2018 - 01.2024
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
Bartender
Flame
08.2016 - 11.2018
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Waitress
Denny's
11.2017 - 05.2018
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Waitress
Hooters Inc.
02.2014 - 07.2016
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Consistently exceeded management''s performance expectations while adhering to company policies and procedures.
- Facilitated seamless dining experiences for large parties by coordinating orders and special requests.
- Boosted restaurant revenue by upselling appetizers, desserts, and beverages along with entrees.
Waitress
Hooters
01.2012 - 12.2014
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
Waitress
Ramona's Cafe
07.2007 - 12.2012
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
Nursing
Western New Mexico University
Silver City, NM12.2024
High School Diploma -
Lordsburg High School
Lordsburg, NM05.2008
Skills
- Activities of Daily Living
- Documentation and Reporting
- Patient Advocacy
- Time Management
- Relationship Building
- First Aid and Safety
- Meal Preparation
- Patient Companionship
- Customer Service
- Patient Care
- Personal Hygiene Assistance
- Emotional Support
Accomplishments
Dean's List
Maintained a GPG of at least 3.5
Affiliations
- Member of National Student Nurses Association
Timeline
Elderly Caregiver
Mrs. Martin
01.2024 - Current
Waitress
Jalisco's Cafe
04.2018 - 01.2024
Waitress
Denny's
11.2017 - 05.2018
Bartender
Flame
08.2016 - 11.2018
Waitress
Hooters Inc.
02.2014 - 07.2016
Waitress
Hooters
01.2012 - 12.2014
Waitress
Ramona's Cafe
07.2007 - 12.2012
Nursing
Western New Mexico University
High School Diploma -
Lordsburg High School
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